Technical Product Owner / Business Analyst

Concord USA • Multiple Cities/States, MN

3d • Remote

About The Position

We're supporting a large-scale ERP/CRM migration with parallel workstreams across GTM, Finance, and internal technical teams. This role owns requirements gathering and process flow documentation across the quoting, contracting, pricing, invoicing, and billing lifecycle, translating how the business actually operates today into clear, structured input that will shape vendor evaluation and the eventual system design.

Requirements

• At least 7+ years of experience as a Technical Product Owner, Product Analyst, or Business Analyst on an ERP or CRM migration/implementation
• Hands-on experience with the quoting, contracting, pricing, invoicing, and billing process
• Demonstrated ability to gather requirements and produce process flow documentation for cross-functional stakeholders
• Experience with CRM and ERP platforms
• Must be authorized to work legally in the US without sponsorship, now or in the future.

Responsibilities

• Lead requirements-gathering sessions with GTM, Finance, and internal technical stakeholders to capture current-state processes
• Document end-to-end process flows across quoting, contracting, pricing, invoicing, and billing
• Translate business requirements into structured artifacts usable for RFP development and vendor evaluation
• Identify gaps, redundancies, and pain points in existing CRM/ERP workflows
• Partner with technical teams to map current-state processes to future-state system capabilities
• Support deliverables and prepare documentation
• Facilitate cross-functional alignment between GTM, Finance, and technical stakeholders on process definitions
• Maintain and iterate on process documentation as requirements evolve through the vendor selection process

Benefits

• Health, Dental, and Vision Insurance
• Employer Contributions to Health Savings Accounts (HSA)
• Flexible Spending Accounts (FSA)
• $200 Lifestyle Spending Account (LSA)
• Disability Insurance: Short- and long-term coverage, fully paid by the employer.
• Life and AD&D Insurance: Employer-provided coverage, with options for additional voluntary coverage.
• Employee Assistance Program (EAP)
• Career Growth Opportunities
• Team Engagement Activities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed