Technical Product Manager

Visa•Austin, TX

4d•$116,300 - $186,000•Hybrid

About The Position

The candidate selected will join the Compliance Technology Operations team within the Global Ethics & Compliance Organization. This team coordinates technology development, compliance requirements, and product enablement. As a technical product manager, the individual will serve as a liaison among various teams at Visa, facilitating collaboration between technology, product, and business groups. Primary responsibilities include developing features for existing and new platforms, leading integrations with new businesses, and ensuring that AML & Sanctions requirements meet regulatory obligations while supporting business enablement. Candidates should demonstrate a strong work ethic, leadership ability, sound judgment, effective time management, and the capacity to work in a fast-paced, team-oriented environment. An understanding of the payment industry and Visa’s Compliance program is required to develop requirements for building new features. The group supports multiple products and verticals across Visa, requiring strong collaboration, relationship-building, and partnership skills with engineering, operations, product, compliance, and other internal teams. This role requires interest in payment innovation, technology, and product management, attention to detail, and the ability to achieve results within a complex setting. Technical competence in database queries, supporting large-scale platforms, troubleshooting incidents, conducting data analysis, and participating in technical and functional solution development is necessary. The position also requires familiarity with current industry developments, strong organizational abilities, written and verbal communication skills, analytical thinking, structured problem-solving, and experience in customer or partner interaction, management, and software solution delivery. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Requirements

5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Experience with Compliance systems and strong analytical skills
Understanding of payment processing and Visa Net/payment ecosystem a plus
Demonstrated experience with Artificial Intelligence and Machine Learning solutions is considered a significant asset, highlighting the ability to innovate and enhance business processes through advanced technologies
A strong understanding of ISO 8583 and ISO 20022 standards is highly desirable, reflecting proficiency in industry protocols necessary for secure and efficient financial messaging and transactions
Product Vision & Strategy: Demonstrated ability to align and work towards a clear product vision and long-term roadmap that aligns with business goals
Proven experience in supporting the development and articulation of strategic plans with leaders for new product development initiatives, along with improvement, and innovation at scale
Cross-Functional Collaboration: Skilled at collaborating across multiple teams including engineering, operations, compliance, product, analytics, and business units to deliver value
The ability to collaborate and drive initiatives in a highly matrixed environment
Guide multi-functional teams through strategic and tactical decisions, recognizing dependencies, risks, and solutions
Agile Product Management: Well-versed in Agile methodologies (Scrum, Kanban, Lean, SAFe, Design Thinking), with hands-on experience managing backlogs (user stories, epics, features), facilitating sprint planning, and utilizing tools such as JIRA and JIRA Align
Technical Expertise: Strong technical background, including experience with planning API/service design and integration, SQL, and data querying (SQL Developer, Postgres SQL), and management of large-scale, data-driven platforms
Ability to engage in technical solutioning and brainstorming discussions with architects, engineers, and QA teams, ensuring robust and scalable solutions
Ability to translate business requirements into product features and ensure adherence throughout the product lifecycle
Demonstrates strong technical expertise and can turn capabilities into long term product strategies and vision for Technology Teams
Data Analysis & Problem Solving: Advanced skills in data analysis, process mapping, impact/gap/root cause analysis, and supporting stakeholders with complex data requests
Experience in extracting actionable insights from large datasets to finalize product decisions and drive enhancements
User Acceptance Testing: Conduct thorough UAT for client integrations and new features (frontend and backend/API) in pre- and post-production by defining objectives and scope, creating timelines, developing and executing test cases, validating results, tracking defects until resolved, and supporting stakeholders throughout the process
Wireframing & UX Design: Experience in creating detailed wireframes and mockups, collaborating with stakeholders to refine user experience and interface design
User and Client Centric Mindset: Enthusiastic about improving user experience, supporting product demos, gathering feedback, and ensuring that solutions meet user needs and compliance standards
Communication Skills: Exceptional written and verbal communication abilities, capable of presenting complex topics to diverse audiences, including leaders, partners, and technical stakeholders
Strong interpersonal skills for effective partner management and alignment at all organizational levels
Prioritization & Time Management: Strong organizational abilities to prioritize critical tasks, manage multiple initiatives, and coordinate deliverables across global teams and different time zones
Adaptability & Initiative: Proactive, self-driven, and solutions-oriented—capable of thriving in fast-paced, ambiguous, and evolving environments while driving progress and innovation
Continuous Learning: Commitment to staying current with industry trends, technology advancements, and best practices in product management, compliance, and payments

Nice To Haves

6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Candidates with experience in Compliance, Anti-Money Laundering (AML), Sanction Screening and end-to-end Case/Alert Management are preferred

Responsibilities

Developing features for existing and new platforms
Leading integrations with new businesses
Ensuring that AML & Sanctions requirements meet regulatory obligations while supporting business enablement
Support Product leadership by skillfully conducting user demonstrations, providing clear insights into product capabilities while ensuring clients’ needs and feedback are effectively addressed
Prepare and help deliver comprehensive status reports to monitor progress across multiple concurrent workstreams, facilitating transparent communication and strategic decision-making
Partnering with operations and analytics to develop platform health metrics, monitor performance, and drive data-driven decision making
Proficiency in rapid assessment and communication of application issues, incident reporting, and coordination with development and operations to resolve incidents and minimize impact