Technical Product Manager
About The Position
The Technical Product Manager will support the ownership of a key operational domain within the Proto Labs Network, contributing to the evolution of our software development that supports our finance and procurement capabilities. This role will work closely with senior product managers, engineering, and business stakeholders to execute against the product strategy and roadmap for your domain. Success depends on the ability to shape the problem, own the outcome, pressure test requests before they land, report on outcomes (solutions must move the needle), have enough technical depth to challenge solutions, and sets direction withing their mandate. This role will assist in managing order allocation workflows, maintaining visibility into partner capabilities and performance, and improving the experience for both manufacturing partners and internal users. We maintain a high-ownership, outcome-oriented product culture. Teams are empowered to understand problems deeply, make informed trade-offs, and ship iteratively. In this role, you will grow your product skills through hands-on experience, mentorship, and direct impact on how physical products are made globally.
Requirements
- A degree in Business, Computer Science, or a related field, or equivalent practical experience
- 4+ years of product management (or closely related) experience
- 3+ years of experience supporting EDI systems and/or processes
- Demonstrated ownership of a product, feature set or domain from discovery through launch and adoption
- Experience working day-to-day with software engineers and designers in an Agile environment, with a predictable shipping cadence
Nice To Haves
- Experience with Microsoft AX and Dynamic 365 or similar ERP ecosystems
- Experience supporting enterprise applications in digital manufacturing, B2B marketplaces, supply chain, and e-commerce domains
- Familiarity with Enterprise Resource Planning (ERP) / Manufacturing Execution System (MES) concepts, order orchestration, allocation/routing engines and API-first systems
- Experience with EDI integrations, including transaction mapping, error handling, and coordination across ERP and external partner systems
- Experience with analytics and discovery tools (e.g. Looker/Domo/Tableau, SQL, Miro)
- Exposure to complex operational environments where technology, people and process all need to work together
Responsibilities
- Experience supporting EDI (Electronic Data Interchange) systems (CLEO, SPS Commerce) to establish B2B connectivity with our customers and vendors
- Experience integrating EDI and non-EDI standards with customized mapping requirements
- Define, track, and communicate product success metrics, including adoption, customer experience, quality, operational performance, on-time delivery, and business impact; use insights to drive continuous improvement
- Own and maintain the product roadmap for the assigned ecosystem area, balancing new capability development against friction-reduction and quality-of-experience work
- Translate business and customer needs into clear requirements, user stories, and acceptance criteria for the engineering team
- Prioritize the backlog using a consistent framework, balancing engineering capacity, customer/business impact, and cross-functional input
- Drive execution with engineering and design teams through release planning, scope management, risk mitigation, dependency coordination, and successful product launches
- Deeply understand partner segments (capabilities, performance, preferences), customer needs (lead time, quality, cost), and end-to-end workflows from quote to delivery
- Discover, measure, iterate - run problem validation, experiments, and prototypes. Write clear PRDs
- Partner with the business on partner lifecycle (onboarding, performance, engagement) and network-wide tradeoffs across speed, quality, cost, and utilization
- Partner with engineering leadership to balance feature delivery with investments in reliability, scalability, maintainability, platform quality, and sustainable development practices
Benefits
- Competitive salary and total rewards package
- Health Insurance: Traditional OR High Deductible plan
- Flexible Spending Accounts
- Health Savings Account (including employer contributions)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid caregiver leave
- At least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours
- 401k with company match and immediate vest
- Employee Stock Purchase Program at a discounted rate
- Matching grants through Protolabs foundation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
