Technical Product Manager
About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This role will be helping to maintain technical product coverage for Behavioral Health Utilization Management (BH UM) initiatives supporting payer and government channels. The role supports product development and client implementations, data residency requirements, and government program controls. The role enables cost effective execution by preventing downstream delays, compliance exposure, and fragmented ownership that would otherwise require higher cost remediation. You will enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.
Requirements
- Bachelor's degree
- 2+ years of experience in technical product management
Nice To Haves
- AI & Tooling Skills
- Technical product execution experience supporting payer and/or government healthcare programs
- Working knowledge of Behavioral Health UM concepts, workflows, and regulatory considerations
- Ability to translate regulatory, contractual, and operational requirements into clear product requirements
- Experience coordinating delivery across engineering, implementation, clinical, and business teams
- Strong written and verbal communication skills, with the ability to influence senior leaders and diverse stakeholders
- Compliance & Delivery Skills
- Understanding of data handling, access controls, and offshore delivery constraints
- Ability to ensure compliant execution in payer, Medicaid, Medicare, or other government regulated contexts
- Proven skills in identifying delivery risks early and driving timely resolution to avoid implementation delays
- Execution & Collaboration Skills
- Strong written and verbal communication for onshore stakeholder coordination
- Ability to support client implementations, production readiness, and issue triage
- Experience working within scaled delivery models and prioritizing work under delivery pressure
- Demonstrated use of AI assisted tools (e.g., Copilot, generative AI platforms) to: Accelerate requirements analysis and documentation, Summarize findings, decisions, and risks, Improve backlog refinement and prioritization efficiency
- Hands on experience with product and delivery tools such as Rally, Aha!, or equivalent, with AI enabled features
- Ability to apply AI responsibly within regulated environments, using AI to enhance productivity while maintaining human oversight and accountability
Responsibilities
- Provide day to day technical product execution for payer and government BH UM initiatives
- Ensure compliant delivery by managing work that involves restricted data sets and regulated environments
- Serve as the primary onshore coordination point between engineering, implementation, clinical, and business stakeholders
- Enable timely client implementations and production support by addressing dependencies that offshore teams cannot access or resolve
- Reduce delivery risk, compliance exposure, and execution delays associated with regulated BH programs
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
