Technical Product Manager

T-Mobile•Frisco, TX

1d•Onsite

About The Position

This role is essential for managing technical products that meet specific business goals and customer needs within the organization. It involves supporting the product lifecycle, including vision, strategy, technical delivery, and partner collaboration to ensure successful outcomes. The role requires balancing customer insights, technical feasibility, and business goals to prioritize and deliver product features effectively. Success is measured by product performance, customer satisfaction, and the ability to drive growth through innovative solutions. The work impacts the organization by enabling cross-functional teams to deliver products that enhance customer experiences and achieve business results. This Technical Product Manager will support the product catalog platform and related applications that enable products, services, pricing, subscriptions, accessories, plans, and other offerings across multifunctional channels. The broader team supports the product and platform lifecycle from concept through delivery, with this role helping drive roadmap priorities, requirements, implementation alignment, launch readiness, and continuous improvement. The team is modernizing how products are configured, tested, launched, and supported, with a focus on improving delivery speed, reducing manual effort, and introducing automation across product workflows and service operations. This is a high-visibility role for a technically grounded Product Manager who can work closely with engineering, architecture, business, and operational customers to deliver scalable platform capabilities that improve customer and business outcomes. We are a team that encourages innovation and advocates an agile and open approach, truly working and playing in the Un-carrier way!

Requirements

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience. (Required)
3+ years experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company/ application/product environment. (Required)
5+ years of relevant Product Management experience in an agile software product development environment. (Required)
Agile Methodologies: Proven success in delivering software with Agile Scrum methodologies and other commonly used tools. (Required)
Technical Writing: Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)
Agile Project Management: Experience with Agile backlog/project management tools. (Required)
Collaboration: Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
Project Management: Experience in delivering large and sophisticated business/technology initiatives as Product Manager or lead technology role. (Required)
Communication: Proven track record to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence. Excellent written and verbal communication skills with ability to present sophisticated technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required)
MS SQL Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required)
Tableau Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required)
SAS Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required)
Technology Knowledge of full technology stack on which your assigned product runs. (Required)
Business Analysis Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data. (Required)
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

Experience supporting product catalog, commerce, retail, care, self-service, supply chain, subscription, pricing, or order-related platforms.
Experience working with middleware, APIs, integrations, or technical platforms that support high-volume business workflows.
Exposure to AI-enabled automation, workflow automation, testing automation, or process modernization initiatives.
Ability to partner with developers, architects, and business stakeholders to translate technical complexity into clear requirements, delivery priorities, and measurable product outcomes.
Experience supporting products or platforms from roadmap planning through backlog refinement, implementation coordination, launch readiness, and production improvement.
Certified Scrum Master (CSM)
Scrum Product Owner Certification (CSPO)
Agile Certified Practitioner (PMI-ACP)

Responsibilities

Own roadmap priorities, features, backlog items, and product/service configuration workflows for assigned catalog platform capabilities, ensuring alignment with business and technical goals across care, retail, self-service, B2B, consumer, go-to-market, and supply chain channels.
Conduct market, customer, partner, and product research to find opportunities to inform and advise decisions based on data analysis and customer feedback.
Translate product strategy into detailed features, user stories, acceptance criteria, and backlog priorities that Agile development teams can implement.
Partner with engineering, architecture, business, go-to-market, consumer, B2B, supply chain, retail, care, and self-service partners to clarify requirements, handle dependencies, coordinate releases, and drive timely product delivery.
Support modernization efforts that improve product configuration, testing, validation, launch readiness, service operations, and delivery efficiency through scalable processes and automation.
Supervise product performance and quality in production, addressing defects and driving continuous improvement.
Use product metrics, internal targets, delivery outcomes, and customer impact to evaluate success and find opportunities for efficiency gains, faster time to market, and improved customer experiences.
Also responsible for other duties/projects as assigned by business management as needed.