Technical Product Manager

COMTECH TELECOMMUNICATIONS•Gatineau, QC

2h•Onsite

About The Position

This role is responsible for shaping and executing a clear product strategy and vision, ensuring alignment with market trends and customer needs. It serves as the bridge between customers and product development, translating requirements into actionable plans while supporting go-to-market activities and external engagements. By managing the product roadmap and enabling sales and marketing teams, the role drives innovation, product evolution, and successful adoption in the marketplace.

Requirements

Deep understanding of NENA 911 requirements having led products compliant with NENA i2-i3 specifications
Experience building for and deploying products in Public Service Answering Points (PSAPs)
Experience working with State Public Safety customers
Good understanding of leading Cloud Native products a plus
Minimum 10 years’ experience managing lifecycle of software products
Experience with Atlassian tools is required
Familiarity with Microsoft SharePoint required
Exhibit strong verbal and written communication skills
Display high level of self-motivation
Ability to maintain productivity across multiple, simultaneous projects/work streams
Detail-oriented, with strong analytical skills

Nice To Haves

Good understanding of leading Cloud Native products a plus

Responsibilities

Lead the development of 911 Call Handling Cloud Native product
Define product requirements as per NENA 911 standards and customer requirements
Attend customer meetings and identify feature requirements
End-end product lifecycle management. Ensure deliverables from the development team meet the documented requirements
Track and manage the status of ongoing projects, communicate progress, risks, and decisions to leadership and stakeholders
Prioritize features based on impact, feasibility, and business value; Iterate and prioritize enhancements based on insights
Create and maintain a product roadmap aligned with the company’s vision, clearly defining priorities and timelines
Facilitate meetings with appropriate SMEs to resolve risks
Ensure compliance with ISO9000 and ISO27001 processes
Host progress meetings with teams located in multiple sites
Adhere to software development practices in an ISO 9001 compliant environment and ensure the teams are following ISO 9001 practices.
Assist in preparation of estimates for product features/services
Assist support teams with questions, perform root-cause analysis, and provide deployment support
Follow corporate policies and procedures
Other functions as required.