Technical Product Manager, WPC – Issuer Products

Apple•Cupertino, CA

About The Position

This role will help scale and advance the Apple Pay ecosystem in the US by working with leading issuers, payment networks, PSPs, payment processors, FinTechs, and channel partners to deliver seamless Apple Pay experiences and scale issuer product features across the market. We're seeking a payments product leader to drive the technical growth of Apple Pay issuer products in the US. You will provide deep subject-matter expertise during initial engagements with new partners, define and execute strategies to enable and scale issuer features, and lead the implementation of new features with existing strategic partners. You will own the end-to-end issuer product experience — ensuring every transaction is reliable, secure, and performant across the payment stack. In this role, you will collaborate closely with BD, Product, Developer Relations, and engineering teams to scale Apple Pay issuer products across leading issuers in the US. You will drive partner integrations, design scalable technical solutions, and communicate clearly with internal and external stakeholders across the US payments landscape (including issuing banks and card networks). You will work hands-on with a variety of ecosystem partners such as issuers, strategic merchants, PSPs, payment processors, networks, FinTechs, POS/acquirer vendors, and labs to resolve issues, enable new capabilities, and maintain strong technical relationships that directly impact business outcomes. You will lead multiple Apple Pay projects from conception through execution, ensuring alignment across partners and internal teams, and partner with the BD team to drive enablement, acceptance, and adoption at scale. You will also evangelize Apple Pay technology, drive Wallet adoption by solving customer problems, and stay ahead of industry standards and technology trends.

Requirements

8+ years of experience as a payments product/program manager, ideally within fintech or core payment technologies.
Experience in the payments industry and digital wallets, including experience working with issuers on payment product features.
Demonstrated experience in the digital wallet ecosystem, payment networks, PSPs, and payment processors.
Ability to lead complex initiatives with hands-on technical expertise across the payment ecosystem, including NFC/contactless payments, EMV, payment rails, gateways, PSPs, acquirers, and payment terminals.
Proven ability to communicate effectively with partners and stakeholders at all levels.
Strong analytical and critical thinking skills, with the ability to navigate ambiguity and make sound decisions.
B.A./B.S./M.S. EE/CS degree required.

Nice To Haves

Direct experience working with external partners on cross-channel initiatives and new technologies.
Deep understanding of Network Tokenization standards, NFC technologies, EMV contactless, 3DS, ISO 8583/ISO 20022, RTP, WSDL, and mobile technology.
Experience with US card networks, instant payment rails (e.g., FedNow, RTP).
Experience with issuer product features such as installment payments, card rewards, and token-based credential products.
Experience in payment processing, mobile payments, issuer apps, e-commerce, and the NFC ecosystem and applications.
Experience in issuer or payment ecosystem authentication methods, fraud prevention and detection, and industry best practices.
Experience with alternate payment methods, Buy Now Pay Later (BNPL), or emerging payment types.

Responsibilities

Provide deep subject-matter expertise during initial engagements with new partners.
Define and execute strategies to enable and scale issuer features.
Lead the implementation of new features with existing strategic partners.
Own the end-to-end issuer product experience — ensuring every transaction is reliable, secure, and performant across the payment stack.
Collaborate closely with BD, Product, Developer Relations, and engineering teams to scale Apple Pay issuer products across leading issuers in the US.
Drive partner integrations.
Design scalable technical solutions.
Communicate clearly with internal and external stakeholders across the US payments landscape (including issuing banks and card networks).
Work hands-on with a variety of ecosystem partners such as issuers, strategic merchants, PSPs, payment processors, networks, FinTechs, POS/acquirer vendors, and labs to resolve issues, enable new capabilities, and maintain strong technical relationships that directly impact business outcomes.
Lead multiple Apple Pay projects from conception through execution, ensuring alignment across partners and internal teams.
Partner with the BD team to drive enablement, acceptance, and adoption at scale.
Evangelize Apple Pay technology.
Drive Wallet adoption by solving customer problems.
Stay ahead of industry standards and technology trends.