Technical Product Manager / Operator

Bullhorn•Boston, MA

13h•Hybrid

About The Position

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone. About the role As a Technical Product Manager/Operator, you will be a member of a high-performing cohort of other Product Managers and/or Architects. You will be responsible for delivering on the department's vision for a segment of the product line that we are responsible for. You will bring to the job your knowledge of modern product management disciplines and techniques; a broad and ideally somewhat deep knowledge of technical domains—whether software, data, networks, or systems; and the ability to thrive in an environment with both autonomy and accountability to department and company goals. The functional focus of the department is improving the customer experience. We achieve this by building tools to increase efficiency, accelerating the implementation of our PS department, and making the support experience fast, efficient, and effective. This directly improves the customer experience. We are occasionally tasked with delivering a true customer-facing product, especially those related to data and process integration with third parties and our customers.

Requirements

5+ years of experience in Technical Product Management, Product Ownership, Solution Architecture, Technical Delivery, or a similar technical role.
Enjoy building internal platforms and operational tools that improve business efficiency and ultimately enhance the customer experience, rather than focusing exclusively on customer-facing products.
Thrive in highly collaborative, technical environments where you partner closely with engineers, embrace ambiguity, and take ownership from product discovery through delivery.

Responsibilities

Owning product discovery, including ROI analysis, prototyping, and other product management best practices
Being a vocal advocate to the department's Senior Vice President and Senior Director for areas of innovation in which we should invest
Managing the roadmap and delivery schedule
Working daily with a POD team consisting of two to three engineers, leveraging their strong functional and business knowledge. Together, the team will own the outcome.
Performing, duties traditionally typical of a Product Owner or Delivery Manager.
Taking on responsibilities beyond a traditional Product Manager role, embracing cross-functional ownership.