About The Position

At Jerry.ai, we are building the first super app to manage car ownership, aiming to automate a fragmented, $2T market by leveraging LLMs, agents, and internal APIs. This role sits at the intersection of product, engineering, and applied AI, focusing on building and scaling a sophisticated system that already automates over 70% of inbound sales and service requests (over 50k chats per month). You will shape how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine the car ownership industry. You will also partner with OpenAI to integrate Jerry.ai services directly into the ChatGPT App and pioneer new model capabilities.

Requirements

  • 3+ years of experience in management consulting or technical product management at a fast-paced startup.
  • Proven interest in modern LLM systems.
  • Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards.
  • A track record of taking complex, strategic ideas and turning them into scalable, production-grade products.
  • Familiarity with SQL and comfortable diving into data to answer questions and validate hypotheses.

Nice To Haves

  • Intrinsically Motivated Technologist: You live and breathe AI. You read the release notes when a new model drops and you’ve already built your own custom workflows.
  • Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience.
  • Optimistic Problem-Solver: You are a "how can we" thinker who seeks constant improvement and thrives on owning high-impact metrics.

Responsibilities

  • Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout.
  • Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy.
  • Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.
  • Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation.
  • Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.

Benefits

  • health, dental, and vision coverage
  • paid time off
  • paid parental leave
  • 401(K) plan with employer matching
  • wellness benefits
  • Equity opportunities
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