Technical Product Manager, AI

Axos Bank • San Diego, CA

1d • $100,000 - $120,000 • Onsite

About The Position

Driving the future of solutions and products across all Centers of Excellence, this role focuses on better aligning offerings with evolving business needs by defining a clear vision and executing it effectively. You will be responsible for leading end-to-end product management efforts for key elements of our technical and product-based investment offering through strategy/ideation, research/design, roadmap/planning, pricing, product launch, and go-to-market. This position is on-site and located at our office in San Diego CA.

Requirements

• Bachelor's degree in Business, Technology, or a related field; advanced degree preferred.
• 5+ years’ experience in product management or a related role.
• Proven track record of leading cross-functional teams and delivering high-impact, scalable solutions.
• Strong strategic thinking and problem-solving skills, with the ability to translate vision into actionable plans.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders at all levels.
• Deep understanding of Salesforce, Contact Center AI, and Robotic Process Automation (RPA), Generative AI Powered Platforms such as n8n and Retool.
• Knowledge of industry best practices and emerging trends in technology and business process management.
• Experience with Generative AI powered automations in regulated environments.

Nice To Haves

• Experience in systems analysis and software development.
• Experience in solution architecture.
• Experience in a financial services or banking environment.
• Familiarity with agile methodologies and project management frameworks.

Responsibilities

• Develop high-level vision documents for strategic initiatives, including vision, objectives, high level approach, and success criteria (quality/scope, time-to-market, and ROI) across all platforms owned by the Centers of Excellence (Salesforce, Marketing Cloud, Interaction Studio, Five9, Decisions, DocuSign, RPA, Chatbot, n8n, Retool, etc.)
• Create comprehensive discovery documents specifying the features and functionality required for the technology teams to develop.
• Write low-level requirements specifications and acceptance criteria.
• Drive solution architecture for complex business use cases spanning multiple platforms and systems.
• Familiar with integration patterns.
• Work with platform owners and business stakeholders to measure and monitor performance of COE products and solutions.
• Coordinates with IT and technical teams to develop and deploy new features and new releases on schedule.
• Prioritize future initiatives based on strategic vision, feasibility, market dynamics, client need, and financial impact, revenue potential.
• Socialize COE product strategy, roadmaps and plans among key stakeholders.
• Mentor junior product team members by providing guidance on project execution, stakeholder communication, and supporting data analytics.
• Maintain knowledge of technology evolutions and consistently identify opportunities to pilot and innovate on existing and future technology.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

What This Job Offers

• Job Type: Full-time
• Career Level: Senior