Technical Product Launch Manager I, Amazon Robotics

Amazon•Nashville, TN

2d•$88,400 - $160,000•Onsite

About The Position

Amazon Robotics is transforming the future of fulfillment by deploying autonomous mobile robots, robotic manipulation systems, and AI-driven orchestration software across hundreds of fulfillment centers that collectively move billions of packages a year. As a Technical Product Launch Manager I, you will support the end-to-end launch of next-generation robotics technologies directly into Amazon's live operational network, working under the guidance of senior product launch managers. Your work will have immediate, measurable impact: the systems you help launch will reduce customer delivery times, improve associate safety, and drive operational efficiency at a scale few roles anywhere in the world can match. The Product Launch team is the critical bridge between Amazon Robotics Engineering & Product and Amazon Operations & Maintenance during the rollout of new automation solutions that are being built in production through fast iteration. You will develop foundational expertise in breakthrough technologies, supporting engineering triages, contributing to performance deep dives, and translating field observations into product improvements that shape the engineering roadmap. You will contribute to training development from the associate level up to senior leadership, build customer relationships, and support adoption across a network that never stops growing. We are looking for a builder who is comfortable navigating ambiguity, leads with data, and earns trust through reliable execution. You dive deep into the details without losing sight of the bigger picture. You simplify the complex, champion your customers, and bring a doer mindset to every challenge. If this sounds like you, we'd love to meet you.

Requirements

Bachelor's degree in science, technology, engineering, math, business or equivalent
Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
2+ years of customer-facing work, engaging with customer stakeholders, technologists or partners to support business problem resolution with advanced technologies experience

Nice To Haves

2+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience

Responsibilities

Support end-to-end launch and field testing of new automation solutions; track deliverables, flag project risks, and contribute to status reports under guidance from senior program managers.
Develop foundational expertise in site operations and maintenance, build relationships with site customers, and represent their perspective in product discussions.
Monitor performance, availability, and quality metrics during field tests; identify patterns and escalate root causes to engineering, contributing findings to prioritized product and process improvements.
Assist in evaluating user roles against product requirements, maintain a prioritized feature backlog, and surface high-impact improvement opportunities in engineering roadmap and sprint reviews.
Drive launch readiness by developing user training content, from associate standard work to leadership-level theory-of-operations material; ensure site teams are prepared to operate and sustain new automation solutions by delivering training milestones on schedule and validating completeness prior to go-live.
Execute day-to-day field testing tasks, support site leadership communications for changes, and triage operational issues arising from NPI activities to help keep launches on schedule.

Benefits

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
sign-on payments
restricted stock units (RSUs)
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
paid time off
parental leave