Technical Product Delivery Manager (Remote)

Aeroflow Health•Asheville, NC

8h•Remote

About The Position

Aeroflow Health is a national leader in home medical equipment and clinical services, combining technology, operational excellence, and compassionate expertise to deliver essential products and care directly to patients’ homes. The Technology Product Management team partners closely with Digital Product Managers, Engineering, Quality, Compliance, and Business Units to enable scalable, predictable, and high-quality product delivery across the organization. The Technical Product Delivery Manager plays a critical role in ensuring that product initiatives are well-structured, development-ready, measurable, and aligned with Business Unit goals. This role helps translate business priorities into executable delivery plans while maintaining operational visibility, delivery quality, and cross-functional coordination. The Technical Product Delivery Manager serves as the primary delivery owner and business-facing point of contact for digital product initiatives, responsible for how features get built, ensuring product work is properly prioritized, clearly defined, coordinated across teams, and delivered predictably. This role does not determine feature prioritization or product strategy; those are owned by the Digital Product Manager. The focus is on ensuring delivery execution is structured, transparent, development-ready, and aligned to those priorities.

Requirements

5+ years of experience in technical product management, delivery management, project management, or a closely related role
Strong familiarity with Agile delivery models and Jira-based workflow management
Experience coordinating cross-functional software delivery initiatives
Experience working closely with Engineering, QA, Product, and Business stakeholders
Strong understanding of software development lifecycle processes and delivery coordination practices
Experience managing delivery dependencies, risks, timelines, and prioritization workflows
Strong written and verbal communication skills
Experience providing delivery reporting, metrics, and operational visibility to stakeholders
Strong organizational and documentation skills
Strong organizational and delivery coordination skills
Ability to translate business priorities into structured execution plans
Strong attention to detail and operational discipline
Excellent communication and stakeholder management skills
Ability to identify risks, dependencies, and tradeoffs proactively
Strong collaboration skills across Product, Engineering, QA, and Business teams
Comfort operating in fast-moving environments with evolving priorities
Strong analytical and problem-solving capabilities
Passion for improving delivery systems, execution quality, and operational clarity
Bring structure and clarity to complex delivery environments
Communicate clearly and proactively
Balance execution discipline with pragmatism
Build strong cross-functional relationships
Take ownership and follow through on commitments
Improve systems and processes rather than working around them
Care deeply about delivery quality, predictability, and operational transparency

Nice To Haves

Experience working in healthcare, regulated industries, or compliance-driven environments
Experience working in agency, startup, ecommerce, or other high-growth technology environments
Familiarity with UX workflows, product discovery, or customer experience initiatives
Experience supporting software engineering organizations with multiple product teams
Familiarity with delivery metrics, flow metrics, or operational performance measurement
Experience improving Jira governance, backlog hygiene, or delivery processes
Experience supporting Design Before We Build or development-readiness processes

Responsibilities

Serve as the primary point of coordination between Business Units and Technology teams for feature delivery
Partner with Digital Product Managers to translate business priorities into clear, executable delivery plans
Coordinate delivery activities across Engineering, QA, UX, Compliance, Project Managers, and other stakeholders
Maintain visibility into dependencies, risks, constraints, and delivery sequencing
Own delivery predictability by proactively managing dependencies, risks, scope, and execution timelines to help teams consistently meet commitments and delivery objectives.
Escalate delivery risks and blockers clearly and early
Ensure delivery execution aligns with Aeroflow’s customer experience expectations, operational standards, and regulatory requirements
Own the structure, accuracy, and integrity of Jira delivery artifacts including Initiatives, Epics, Stories, Tasks, and Sub-Tasks
Apply Business Unit–defined prioritization frameworks and FIT scoring to ensure Jira priorities align with strategic business goals
Maintain alignment between Jira priorities, delivery sequencing, dependencies, and expected business outcomes
Ensure work is appropriately decomposed and organized at the correct level of granularity
Partner with Engineering Managers to ensure tasks are actionable, technically feasible, and appropriately estimated
Ensure Quality engagement occurs at the appropriate stages of the delivery lifecycle
Ensure all work entering execution is development-ready with clearly defined scope, dependencies, acceptance criteria, and supporting documentation
Coordinate with UX, Quality, Engineering, Compliance, and stakeholders to ensure all required delivery inputs are complete before development begins
Confirm UX designs, requirements, dependencies, risk considerations, and acceptance criteria are validated and available prior to execution
Identify and resolve delivery readiness gaps proactively
Ensure quality expectations are embedded into delivery planning rather than treated as downstream validation
Define and track delivery performance metrics including throughput, predictability, cycle time, SLA adherence, and delivery quality indicators
Provide clear, business-relevant reporting and delivery visibility to stakeholders
Lead delivery retrospectives and continuous improvement efforts
Identify systemic delivery challenges and propose improvements to tooling, process, coordination, or operational workflows
Help improve delivery predictability, execution quality, and cross-functional collaboration across teams
Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies
Compliance is a condition of employment and is considered an element of job performance
Maintain HIPAA/patient confidentiality
Regular and reliable attendance as assigned by your schedule
Other job duties assigned

Benefits

Competitive Pay
Health Plans with FSA or HSA options
Dental Insurance
Vision Insurance
Optional Life Insurance
401K with Company Match
12 weeks of parental leave for birthing parent
4 weeks leave for non-birthing parent(s)
Additional Parental benefits to include fertility stipends, free diapers, breast pump
Paid Holidays
PTO Accrual from day one
Employee Assistance Programs