Technical Delivery Manager

NIVA Digital, LLC•Littleton, CO

About The Position

The Technical Delivery Manager owns the end-to-end delivery of complex software and technology programs for clients and internal stakeholders. The role bridges engineering teams and business stakeholders by translating goals into executable plans, keeping work moving, removing blockers, and ensuring delivery is on time, within budget, and high quality. It combines hands-on delivery leadership and technical engagement with management of senior client and executive relationships. The position oversees multiple concurrent projects from kickoff through go-live and hypercare, including planning, scope, milestones, release plans, success criteria, delivery health, and change control. It leads cross-functional teams and Agile execution, partners with architects and engineering leads on technical decisions, and ensures quality, testing, security, and release practices are followed. The role also serves as a primary delivery contact for clients and business stakeholders, manages risks, budgets, resource plans, governance, and contractual or regulatory requirements.

Requirements

  • At least 5 years of experience in technical project, program, or delivery management for software or IT projects.
  • Proven track record delivering multiple complex projects simultaneously, with budgets and teams of meaningful size, such as 8–25+ people.
  • Strong working knowledge of the software development lifecycle and Agile methodologies, including Scrum, Kanban, and SAFe; comfortable running hybrid Agile/Waterfall where needed.
  • Solid technical foundation and ability to discuss cloud, APIs, microservices, databases, and DevOps practices with engineers.
  • Hands-on experience with delivery tools such as Jira, Confluence, Azure DevOps, Smartsheet, or MS Project.
  • Excellent written and verbal communication, including experience presenting to senior leadership and clients.
  • Strong problem-solving, negotiation, and conflict-resolution skills.
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.
  • Authorization to work in the United States.

Nice To Haves

  • Certifications such as PMP, PgMP, CSM/PSM, SAFe (SA/RTE), or PMI-ACP.
  • Prior hands-on experience as a software engineer, QA professional, or business analyst.
  • Experience in a client-facing consulting, professional services, or systems-integrator environment.
  • Domain experience in an industry such as healthcare, financial services, telecom, energy, or state and local government.
  • Experience managing distributed or offshore delivery teams.

Responsibilities

  • Own planning, execution, and successful delivery of multiple concurrent technology projects or programs from kickoff through go-live and hypercare.
  • Define scope, milestones, release plans, and success criteria with stakeholders, and manage scope changes through a clear change-control process.
  • Track and report delivery health, including schedule, budget, resourcing, quality, and risk, using metrics and dashboards.
  • Lead cross-functional teams, including developers, QA, DevOps, architects, business analysts, and designers, potentially across time zones and with offshore or vendor partners.
  • Run or oversee Agile/Scrum ceremonies and continuously improve team velocity and predictability.
  • Coach teams on delivery best practices and foster accountability, transparency, and continuous improvement.
  • Partner with solution architects and engineering leads on technical approaches, estimates, dependencies, and trade-offs.
  • Understand and help steer work involving cloud platforms, APIs and integrations, CI/CD pipelines, and data or application migrations.
  • Ensure quality gates, testing strategy, security, and release-management practices are followed.
  • Serve as the primary point of contact for clients and business stakeholders on delivery matters.
  • Lead steering committees and status reviews, communicating progress, risks, and decisions to technical and executive audiences.
  • Manage expectations, negotiate priorities, and escalate issues early with proposed solutions.
  • Identify, track, and mitigate risks, issues, and dependencies through RAID management.
  • Manage project budgets, forecasts, and resource plans; track utilization and profitability where applicable.
  • Ensure delivery complies with internal governance, contractual commitments, and applicable regulatory or security requirements.
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