Technical Product & Delivery Lead – AI Workflow Platform

Caterpillar Inc.•Nashville, TN

23h•$118,860 - $190,176•Onsite

About The Position

Lead Caterpillar Financial’s AI workflow platform and the six-person global team responsible for its continued growth and success. The role combines strategic leadership, technology delivery, and operational excellence, translating the vision and roadmap set by the BI & AI Manager into a delivery plan in partnership with IT and business stakeholders. The Team Leader removes blockers, makes timely trade-off decisions, drives process improvements, uses technical expertise to lead proofs of concept, and builds an operating model that enables efficient delivery, effective risk management, and greater business value. This is a highly visible leadership opportunity to influence technology delivery, foster innovation, and shape digital transformation within the organization. The position owns the platform backlog, leads delivery from refinement through production, establishes consistent delivery workflows and standards, and determines how AI and automation are applied within delivery. It also oversees quality and business validation, audit-ready controls, cybersecurity integration, vendor-delivered work, risk management, and platform adoption. The role reports progress, risks, and value to leadership and works onsite five days a week.

Requirements

At least 5 years of experience owning backlogs and releases for a software product or platform as a technical product owner, delivery lead, engineering lead, or in a similar role.
Experience holding a team accountable for software quality, including test planning, test automation, regression testing, defect management, and user acceptance testing.
Technical background in modern web application stacks such as React, APIs, and cloud services such as AWS, sufficient to assess architecture options, challenge designs and estimates, and guide technical proofs of concept.
Working knowledge of generative AI and responsible application of AI within software delivery.
Ability to make decisions under ambiguity by gathering input, weighing risks, choosing a path, and adjusting as new information emerges.
Strong stakeholder management and communication skills, including the ability to say “not yet” and explain why.
Track record of improving delivery processes and standardizing ways of working across teams, with measurable results.
Experience with Agile delivery and backlog tools; Azure DevOps is preferred.
Track record of balancing speed with quality, security, and control requirements while working within shared security and vendor management processes.
Bachelor’s degree in computer science, information systems, engineering, a related discipline, or equivalent experience.

Nice To Haves

Experience applying AI or automation to software delivery in production, such as AI-assisted development, testing, or workflow automation.
Background as a software engineer before moving into product or delivery leadership.
Experience in financial services or other regulated industries, including SOX, audit, or IT risk.
Experience with integration patterns across enterprise systems, such as Snowflake, ServiceNow, and Azure DevOps.
Experience establishing development standards, release management, or platform governance.
Experience leading global or distributed teams, including contractor resources.

Responsibilities

Own the platform backlog by prioritizing demand, defining outcomes, and sequencing releases that deliver measurable, cost-effective business value.
Lead delivery with a six-person global team of developers and engineers, including contractors; remove blockers and keep work moving from refinement to production.
Standardize the delivery lifecycle with common workflows, milestones, and tools that improve consistency and visibility across teams.
Define how AI and automation are applied in the delivery process, including their uses, evaluation, and governing guardrails.
Establish and continuously improve the team's operating model, including development standards, definition of done, release and change management, and audit-ready controls for SOX, IT risk, and security reviews.
Hold the team accountable for quality, partner with the Technical Lead who owns the test strategy, and lead business validation during pilots.
Work with shared security teams to embed cybersecurity standards and policies in platform design, delivery, and support.
Partner with business stakeholders, architecture, security, and engineering to translate needs into clear requirements, make timely trade-off decisions, and document the rationale.
Work within shared vendor management processes to ensure contractor work is delivered on time and meets quality standards.
Identify, communicate, and manage delivery, technical, and compliance risks; escalate early with options.
Drive adoption across Cat Financial through demos, training, feedback loops, and usage measurement; report progress, risks, and value to leadership.