Technical Product Analyst
About The Position
We have an exciting opportunity for a Technical Product Analyst to support Global Trade Compliance products and collaborate with cross-functional teams to deliver customer-centric digital solutions. As a Technical Product Analyst (TPA), you will support the Technical Product Owner (TPO) in translating business needs for Global Trade Compliance products to ensure alignment with business objectives. You will collaborate with Business Stakeholders, XD Designers, Architects, and Technology teams to ensure that all aspects of the Software Development Lifecycle meet or exceed customer expectations.
Requirements
- Experience gathering requirements and translating them into product vision
- Strong understanding of business processes and digital product delivery
- Experience managing product backlogs and release plans in Agile environments
- Knowledge of customer journeys and customer experience
- Strong analytical and problem-solving skills with attention to detail
- Experience with JIRA, SQL, Databricks, and Alteryx
- Foundational knowledge in Data Engineering, Cybersecurity, Intelligent Automation, and Emerging Technologies
Nice To Haves
- 2–3 years of experience in Global Trade Compliance or Transportation
- Experience implementing or supporting Global Trade Management or International Transportation Management Systems
- Familiarity with Trade Automation by E2Open, ERP systems (Atlas, MARC, JDE, S4)
- Experience with Roadmunk
Responsibilities
- Understand user needs and translate them into detailed requirements
- Build use cases and write/manage user stories, process flows, and visualizations
- Communicate product vision and requirements to developers and testers
- Stay 2–3 sprints ahead of the squad ensuring backlog readiness and definition of done
- Support UAT preparation and participate in testing when required
- Document confirmed business processes for development and IT support reference
- Apply business process improvement methods for optimization
- Track metrics and build reports to measure product delivery progress
- Ensure SDLC documentation, system configuration, and compliance activities are up to date
- Support and/or facilitate system demos when needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
