Senior Specialist, Technical Product Analyst

Merck•North Wales, PA

13d•$117,000 - $184,200•Hybrid

About The Position

The Regulatory Document Lifecycle Management Product Team serves as a strategic business partner, collaborating across IT, business, and vendor teams to deliver innovative digital capabilities that support Regulatory Operations and improve business productivity. We are seeking a detail-oriented and highly motivated Technical Product Analyst with a strong blend of product analysis, business analysis, technical aptitude, and domain knowledge. This role will support the ongoing delivery, optimization, and growth of regulatory lifecycle and document management capabilities, with a focus on business process analysis, requirements management, solution configuration awareness, SDLC adherence, and delivery of high-quality outcomes in a regulated environment.

Requirements

Bachelor’s degree in information technology, Business Administration, Computer Science, or related discipline.
Minimum of 5 years of relevant experience in product analysis or business analysis, preferably within the life sciences or healthcare industry.
Proven track record of managing complex projects and working collaboratively in cross-functional teams.
Strong understanding of the software development lifecycle (SDLC) and delivery methodologies, including Agile, Waterfall, and Kanban.
Excellent communication and interpersonal skills, with the ability to tailor messages to different audiences and build strong working relationships.
Change Catalyst
Cloud Computing
Customer-Focused
Demand Management
End User Computing
Group Policy Management
ITIL Service Delivery
IT Infrastructure Management
Network Administration
Object-Oriented Programming (OOP) Concepts
Professional Etiquette
Server Hardware Configuration
Software Development
Sourcing Services
Strategic Planning

Nice To Haves

Hands-on experience with Veeva RIM or another regulatory information management system is highly desirable.
Familiarity with regulatory lifecycle management, health authority interactions, or related regulatory operations processes.
Experience with JIRA for backlog management, requirements tracking, and delivery documentation.
Familiarity with GxP, GMP, and best practices for implementing and maintaining highly compliant systems.
Project management, Agile, Product Owner, Business Analysis, or Veeva-related certification is a plus.
Strong analytical mindset with effective problem-solving skills.
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Responsibilities

Partner with business stakeholders, product owners, IT teams, and vendors to understand business needs, product priorities, and end-to-end regulatory lifecycle and document management processes.
Gather, analyze, and document business requirements, process flows, user stories, acceptance criteria, and functional specifications to support product capabilities and enhancements.
Serve as a liaison between business and technical teams, translating business needs into clear, actionable solution requirements.
Support product roadmap execution by collaborating with product management and delivery teams to align scope, priorities, releases, and technical capabilities.
Analyze current-state processes and identify opportunities for simplification, standardization, automation, and continuous improvement.
Develop a comprehensive understanding of business processes and data flows, including inputs and outputs, related to Veeva RIM Submissions and Archive capabilities.
Utilize JIRA to manage requirements, track work items, support traceability, and document delivery progress throughout the project lifecycle.
Stay informed about industry trends, best practices, and emerging capabilities in regulatory and life sciences technology, and apply this knowledge to help drive product innovation and continuous improvement.