Technical Operations Specialist

Anduril Industries • Costa Mesa, CA

6d • Hybrid

About The Position

As a Technical Operations Specialist on the Lattice Showcase team, you will deliver compelling and operationally credible demonstrations that showcase Anduril's technology solving real-world defense challenges. Your work will ensure complex, multi-product AR demonstrations run flawlessly for decision-maker audiences—balancing technical precision with seamless execution that builds confidence and trust.

Requirements

• Exceptional communication skills with the ability to provide white-glove customer service to senior government and military officials
• Strong technical troubleshooting abilities with a methodical approach to diagnosing and resolving issues under pressure
• Hands-on networking experience, including troubleshooting connectivity issues and ensuring reliable network performance for demonstration environments
• Meticulous attention to detail and commitment to delivering high-quality, polished demonstrations
• Comfort working independently in dynamic, fast-paced environments, often with minimal on-site support
• Willingness to travel up to 75% of the time
• Must hold an active U.S. Secret security clearance or be eligible to obtain one immediately upon hire

Nice To Haves

• Familiarity with software development workflows, release processes, and bug tracking systems (Confluence, Jira)
• Hands-on experience with AR/VR technology, including setup, configuration, and troubleshooting of headsets and applications
• Understanding of simulation technology and real-time 3D environments
• Background in technical operations, field service engineering, IT support, or sales engineering roles
• Military experience, particularly in technical or operations roles
• Experience supporting high-stakes demonstrations or presentations for executive or government audiences

Responsibilities

• Deliver high-impact AR demonstrations of Sand Table technology to government and military stakeholders, ensuring flawless execution in high-stakes environments
• Rapidly diagnose and troubleshoot technical issues across the full demo stack—including AR hardware, software applications, and network connectivity—often in real-time during live presentations
• Maintain and prepare demo equipment to deployment-ready standards, including software updates, hardware checks, and pre-demo validation
• Collaborate with software engineering, product, and business development teams to coordinate demo requirements, timelines, and success criteria
• Conduct testing of AR software releases and provide actionable feedback to development teams based on field performance and user experience
• Travel to conduct demonstrations at client sites (up to 75% travel)

Benefits

• Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package.
• Additionally, Anduril offers top-tier benefits for full-time employees, including: Benefits At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed