Technical Operations Manager, OSP Engineering

gFiber•Charlotte, NC

2d•$100,100 - $121,600

About The Position

The Technical Operations Manager, OSP Engineering, is part of gFiber’s Network Engineering team, which plans, designs, and operates the fiber network. The role manages outside plant engineering design, permitting, and network deployment for single-family units, multi-dwelling units, and single business units. It also oversees engineering design and QA/QC vendors to ensure compliance with gFiber FTTH standards. The position supports Outside Plant Construction and Operations on central office planning, materials, project execution, change management, relocations, and financial performance. It works with cross-functional stakeholders on address serviceability, municipal permitting relationships, and evaluation of dark fiber lease opportunities. The role helps maintain safe, efficient, and reliable network operations.

Requirements

Bachelor’s degree in Construction Management, Engineering, Telecommunications, or a related field, or equivalent practical experience.
At least 5 years of experience managing large, multifaceted outside plant projects, FTTH projects, or outside plant engineering projects.
Robust insight into inside and outside plant fiber-optic network infrastructure, engineering design, and construction.
Ability to work cross-functionally to manage designs and build scalable construction, installation, and support processes.
Experience working with municipalities on right-of-way, construction permitting, and work-schedule coordination to meet intermediate and completion milestones.
Experience with Make Ready Engineering practices, including NESC, NEC, or GO-95 (California only) clearances, and GIS, ESRI, and shapefile functionality.

Nice To Haves

8 years of experience managing large, highly complex outside plant, FTTH, or outside plant engineering projects.
5 years of experience managing and leading teams of more than 5 people.
Contract or vendor management experience, including defining scopes of work and quality control.
Familiarity with aerial and underground construction methods and outside plant equipment and materials.
Capital budget management experience.
Knowledge of analyzing fiber test results and auditing projects for compliance with scopes of work.

Responsibilities

Manage design, permitting, and network deployment to single-family units (SFUs), multi-dwelling units (MDUs), and single business units (SBUs).
Manage engineering design and QA/QC vendors, ensuring gFiber FTTH network standards and expectations are followed.
Support OSP Construction and Operations with central office planning, material selection, project execution, change management, proactive and reactive relocation events, and financial performance against targets.
Facilitate the address serviceability process with cross-functional stakeholders.
Develop and foster municipal relationships to support consistent, predictable permit reviews and approvals.
Collaborate with cross-functional teams to explore and evaluate dark fiber lease opportunities.