Technical Operations Manager, OSP Engineering

GFiber•Charlotte, NC

About The Position

The Technical Operations Manager, OSP Engineering, supports gFiber’s Network Engineering team in planning, designing, and operating its fiber network. The role manages outside plant network design, permitting, and deployment to single-family units, multi-dwelling units, and single business units, while ensuring the network is reliable, scalable, safe, and efficient. The position oversees engineering design and quality assurance vendors, supports OSP Construction and Operations teams with planning and project execution, and works with cross-functional stakeholders and municipalities to facilitate serviceability and predictable permit approvals. It also collaborates with teams to evaluate dark fiber lease opportunities. This full-time U.S. role is not eligible for immigration sponsorship. The application window is expected to remain open until at least November 8, 2026, subject to business needs.

Requirements

Bachelor’s degree in Construction Management, Engineering, Telecommunications, or a related field, or equivalent practical experience.
At least 5 years of experience managing large, multifaceted outside plant projects, FTTH projects, or outside plant engineering projects.
Strong understanding of inside and outside plant fiber-optic network infrastructure, engineering design, and construction.
Ability to work cross-functionally to manage designs and build scalable construction, installation, and support processes.
Experience working with municipalities on right-of-way, construction permitting, and work-schedule coordination to meet intermediate and completion milestones.
Experience with Make Ready Engineering practices, including NESC, NEC, or GO-95 clearances (California only).
Experience with GIS, ESRI, and shapefile functionality.

Nice To Haves

8 years of experience managing large, highly complex outside plant projects, FTTH projects, or outside plant engineering projects.
5 years of experience managing and leading teams of more than 5 people.
Contract or vendor management experience, including defining scopes of work and quality control.
Familiarity with aerial and underground construction methods and outside plant equipment and materials.
Capital budget management experience.
Knowledge of analyzing fiber test results and auditing projects for compliance with scopes of work.

Responsibilities

Manage design, permitting, and network deployment to single-family units (SFUs), multi-dwelling units (MDUs), and single business units (SBUs).
Manage engineering design and QA/QC vendors, ensuring compliance with gFiber FTTH network standards and expectations.
Support OSP Construction and Operations teams with Central Office planning, material selection, project execution, change management, proactive and reactive relocation events, and financial performance against targets.
Facilitate the address serviceability process with cross-functional stakeholders.
Develop municipal relationships to support consistent and predictable permit reviews and approvals.
Collaborate with cross-functional teams to explore and evaluate dark fiber lease opportunities.