Technical Operations Intern
About The Position
Propio Language Services is seeking a motivated and ambitious Technology Operations Intern for its Summer Internship Program, a nine-plus-week experience that gives students opportunities to work on real-world client work and receive mentorship from industry-leading professionals. The intern will gain hands-on experience in Technology Operations, including end-user support, IT service management, device provisioning, account administration, troubleshooting, and technology lifecycle processes. The role provides exposure to the daily operations that help employees stay productive and connected, while contributing to support initiatives and technology projects in a fast-paced environment. The internship offers an onsite experience, competitive hourly pay, one-on-one mentorship, ongoing learning and development, networking opportunities, and social events. There may be potential for full-time employment upon graduation. Candidates must be legally authorized to work full-time in the United States without requiring future employment visa sponsorship.
Requirements
- Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems, Cybersecurity, or a related field.
- Working support knowledge of computers, Windows, and Microsoft Office applications.
- Strong written and verbal communication skills.
- High level of confidentiality and professionalism.
- Excellent attention to detail and organizational skills.
- Basic knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
- Interest in learning and contributing to a variety of department functions.
- Must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.
Nice To Haves
- A minimum 3.0 GPA is strongly preferred.
- Active involvement in campus, community, or other volunteer activities and/or organizations is preferred.
- Prior internship or office experience is a plus, but not required.
Responsibilities
- Assist employees with basic technology questions and support requests.
- Help troubleshoot common computer, software, account, and access issues.
- Assist with setting up laptops, monitors, headsets, and other equipment.
- Support technology tasks for employee onboarding and offboarding.
- Update support tickets with clear notes and status information.
- Help maintain technology inventory and equipment records.
- Create and update basic support documentation and how-to guides.
- Assist the Technology Operations team with projects and day-to-day tasks.
Benefits
- Competitive hourly pay
- One-on-one mentorship with experienced professionals
- Ongoing learning and development
- Networking opportunities and social events with peers and professionals
- Potential for full-time employment upon graduation
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
