Technical Operations & Experiences Coordinator

Endsight•Napa, CA

1d•$27 - $30•Onsite

About The Position

The Technical Operations & Employee Experience Coordinator plays a vital role in creating an exceptional workplace experience while ensuring the smooth operation of Endsight's Napa office. This highly collaborative position serves as the primary onsite operational resource for the Napa office, supporting office operations, technical logistics, inventory and asset management, facilities coordination, and employee engagement. As the primary onsite resource, this individual partners closely with Technical Operations, Engineering, Talent and Performance, Leadership, and external vendors to deliver operational excellence, foster a welcoming workplace culture, support employee engagement initiatives, and continuously improve internal processes. Success in this role requires exceptional organization, proactive problem-solving, outstanding customer service, and the ability to effectively manage multiple priorities in a dynamic environment.

Requirements

High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Operations, Hospitality, Human Resources, or related field preferred, or equivalent experience.
Two or more years of experience in office administration, operations coordination, customer service, workplace experience, or a related field.
Strong organizational and project coordination skills.
Excellent written and verbal communication skills.
Proficiency with Microsoft 365.
Ability to manage multiple priorities while maintaining exceptional attention to detail.
Commitment to delivering outstanding customer service.
Valid driver's license with a clean driving record and the ability to occasionally operate a company vehicle for local deliveries, equipment transport, and operational support.

Nice To Haves

Business school coursework, Associate’s degree, or equivalent experience
Experience in hospitality, workplace services, or office administration
Administrative assistant experience in HR or operations environments
Exposure to Managed Services or the IT industry

Responsibilities

Deliver an exceptional workplace experience for employees and visitors.
Coordinate daily office operations that keep the Napa office running efficiently.
Support Technical Operations through inventory management, equipment logistics, shipping and receiving, and asset coordination.
Partner with Talent and Performance and Leadership to create engaging employee experiences.
Build efficient operational processes that support business growth.
Serve as a trusted resource for employees, visitors, vendors, and internal teams.