Technical Operations Engineer - Job ID 26DEV401
About The Position
We are seeking a Technical Operations Engineer to own our infrastructure across all environments, from production to development. This role involves building a cloud-agnostic Infrastructure-As-Code approach, facilitating deployments, and contributing to infrastructure architecture and best practices. You will write software tools to automate infrastructure tasks, analyze metrics for performance tuning, and design foundational infrastructure components. Responsibilities also include provisioning accounts, maintaining technical specifications, performing root-cause analyses, and collaborating with engineers on code and logs. Staying current with engineering best practices, technology, security, and compliance is essential.
Requirements
- Bachelor of Science degree in Information Systems, Computer Science, Computer Engineering, Software Engineering, or similar engineering major.
- 2+ years of experience as a Technical Operations Engineer or in a similar technical operations role (e.g. DevOps, NetOps, SecOps, SysAdmin, SRE, or Infrastructure Engineer)
- High proficiency engineering with Infrastructure-as-Code principles
- Experience engineering infrastructure for a SaaS product/platform
- Experience engineering cloud-based infrastructure
- Experience engineering infrastructure using message/event queues
- Experience engineering infrastructure using containers
- Experience engineering with Terraform and Ansible
- Experience with multiple frameworks, databases, services, and tools
- Excellent written and verbal communication skills
- Experience working as a member of a highly-collaborative engineering team
- Experience communicating directly with clients
- Valid US work authorization
Nice To Haves
- Strong foundation in Information Security
- HealthTech experience
- Master of Science degree in Information Systems, Computer Science, Software Engineering, or similar engineering major
- Experience engineering infrastructure in AWS and/or Azure
- Experience with agile/scrum or kanban process methodology
- Working proficiency of Spanish or Ukrainian language skills
Responsibilities
- Own infrastructure across all of our environments from production to dev
- Build a cloud-agnostic Infrastructure-As-Code approach structure as we expand
- Facilitate and carry out deployments across all of our environments
- Contribute to the infrastructure architecture and best practices for the applications we deploy
- Write software tools and systems to automate, explore and report on our infrastructure
- Automate collection and analysis of metrics from distributed systems to assist in performance tuning and fault finding
- Design and implement foundational infrastructure components used by every engineering team (e.g. dynamic configuration, secrets storage, container orchestration, etc)
- Provision accounts and equipment
- Compose and maintain detailed technical specifications and diagrams
- Perform root-cause analyses of under-performing infrastructure
- Dive into code and logs with engineers as technical challenges arise
- Develop proofs of concept as needed
- Keep current with engineering best practices, design principles, technology, security, and compliance in order to apply that knowledge to all of the responsibilities above
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
