Technical Operations Coordinator, American Football

Hawk-Eye Innovations (HEI)New York, NY
$50,000 - $60,000Hybrid

About The Position

We are looking for candidates to play a key part in integrating cutting-edge technologies including Virtual Measurement and enhancements to Instant Replay into the NFL and other American Football leagues. Having already successfully deployed SMART (Replay) systems across the NFL, we are expanding our slate of solutions to include tracking and wearables. Based in the Art McNally Gameday Central (AMGC) at the NFL’s Headquarters in Midtown Manhattan, you'll play a crucial role in testing and deploying industry-first software, liaising with Hawk-Eye colleagues in New York, Atlanta and across the USA, and a range of external stakeholders, contributing to the excitement of live sports events.

Requirements

  • A technical grounding
  • Strong problem-solving skills
  • Proactive attitude and a willingness to learn
  • Excellent communication skills, time management and ability to work independently
  • Ability to work flexibly, including weekday evenings and weekends for games in line with game schedules
  • Live within a commutable distance of the NFL Headquarters in Midtown Manhattan

Nice To Haves

  • Experience, background or degree in a technical-related course such as computing, computer science, engineering, mathematics, science or technology
  • Interest in the sport industry and latest technological innovations in the field
  • Understanding of PC networks and data collection
  • Camera optimisation

Responsibilities

  • Identifying and troubleshooting issues across all American Football solutions
  • Reporting unresolved or long scoping issues with data to Product teams
  • Testing updates and releases to ensure full functionality and fixes
  • Documenting fixes and training Live Operations and Implementation teams
  • Presenting updates to external shareholders
  • Ensuring live delivery by assisting in Game Day setup
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