Technical Marketing Specialist

Q-Lab Corporation•Westlake, OH

2d•Onsite

About The Position

Q-Lab Corporation is seeking a Technical Marketing Specialist to join their MAPS (Management of Products, Applications, and Standards) team. This role is highly technical, blending product management, technical support, testing and analysis, customer education, and new product development. The specialist will support Q-Lab’s mission to simplify weathering and corrosion testing for customers by removing technical obstacles for customers and representatives, and by interfacing with internal teams such as Engineering, R&D, Sales, Repair, and Manufacturing.

Requirements

Bachelor's Degree in Science or Engineering
5+ years of experience in an engineering or technical field, preferably one involving the manufacture of electromechanical products
Writing skills are crisp, clear, complete, concise, and persuasive
Ability to multitask and handle a wide variety of responsibilities, with a superb level of detail and retention
Familiarity with basic business principles – costing, pricing, and margins
Experience and excellence with public speaking and scientific communications

Nice To Haves

Advanced Degree in Science or Engineering
Bachelor’s Degree in Chemistry or equivalent, with a focus on paint and coatings
Knowledge of the science of weathering and/or corrosion
Experience with ASTM, ISO, and other industry standards

Responsibilities

Design, perform, document, and communicate the results from hands-on experiments and testing for key customer application programs in the field of weathering, lightfastness, and corrosion.
Field and resolve unusual and challenging questions from customers relating to instrument performance and interpretation of industry standards.
Write and contribute to a wide range of technical content, including technical papers, training presentations, specification bulletins, applications guides, case studies web pages, brochures, external advertising, troubleshooting/repair guides, and product literature.
Support Engineering, Manufacturing, and Quality teams by performing design reviews, approving parts for shipment, evaluating custom products, and providing technical support for new product introductions.
Serve as knowledge source for all Q-Lab products and services, their applications, all associated technical content, as well as the tools & processes that support the sales effort of those products. May not know the precise answer, but knows where to look or who to involve.
Participate in international standards review and development to ensure fairness and clarity for users.