Technical Manager(Salesforce Platform)

Toyota North America • Plano, TX

8d

About The Position

Toyota Financial Services is seeking a passionate and highly motivated Sr. Principal Engineer Salesforce Platform What you will be doing Imagine leading the architecture and development of cutting-edge Salesforce platforms that seamlessly integrate with cloud-native services and enterprise systems. Success means delivering reliable, high-performance solutions that empower teams and enhance customer experience every day. Your typical day will involve collaborating with cross-functional teams, mentoring engineers, and driving technical excellence across complex projects.

Requirements

• Bachelor’s degree or equivalent experience providing a strong foundation in software engineering principles.
• 12+ years of hands-on software development experience with a proven track record of designing and operating large-scale, production-grade systems.
• Advanced expertise in Salesforce Service Platform technologies including Service Cloud, Experience Cloud, Agent force, Omni-Channel, Apex, Lightning Web Components, Omni Studio, and Salesforce Shield.
• Deep understanding of Salesforce integration patterns using REST, Bulk APIs, Platform Events, Streaming APIs, and middleware.
• Strong technical foundation in distributed systems, cloud-native architectures (preferably AWS), RESTful APIs, event-driven architectures, and microservices.
• Demonstrated ability to build scalable, reliable, and high-performance applications with a focus on operational excellence.
• Experience with CI/CD tools such as Copado or Harness integrated with Salesforce.
• Practical knowledge of observability, application security, compliance, and performance optimization.
• Exposure to GenAI-powered software development lifecycle practices, including AI-assisted development, testing, and code review.

Nice To Haves

• Salesforce Certified Platform Developer I & II, Service Cloud Consultant, Application Architect, or System Architect certifications.
• Salesforce Certified Technical Architect (CTA) credentials are highly preferred.
• Additional years of experience leading technical initiatives in enterprise Salesforce environments.
• Expertise in integrating AI capabilities safely into enterprise platforms to drive innovation and productivity.

Responsibilities

• Lead the design and implementation of Salesforce Service Cloud, Experience Cloud, Omni-Channel, and related technologies to create scalable, secure, and extensible platforms.
• Own complex, cross-domain technical initiatives spanning Salesforce, backend services, integrations, and cloud infrastructure.
• Drive architecture decisions and engineering best practices to ensure operational excellence, performance, and resilience.
• Collaborate closely with product, operations, and business stakeholders to translate requirements into robust technical solutions.
• Mentor and influence engineering teams through design reviews, pair programming, and architectural guidance.
• Innovate by integrating emerging AI-powered development tools and automation into the software lifecycle.
• Ensure platform security, compliance, and observability through thoughtful design and implementation.

Benefits

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 101-250 employees