Technical Program Manager, Salesforce

Sand Cherry Associates•Houston, TX

2d•$125,000 - $135,000

About The Position

We are seeking an experienced Technical Program Manager to support Phase 2 and Phase 3 of a large-scale Salesforce transformation initiative. This role will be instrumental in consolidating multiple legacy Salesforce instances into a single, standardized, and enhanced platform while decommissioning outdated tools, portals, and systems used by customer support and sales teams. The ideal candidate is a hands-on program leader who can quickly integrate into an active program, provide immediate support to leadership, and drive execution across multiple workstreams. This role will be mostly CST/Houston time zone although could have meetings across all time zones. Must be willing to travel 1 week per month to Houston. All qualified candidates MUST be authorized to work in the United States without requiring sponsorship. Please note that we do not work C2C.

Requirements

5–8+ years of program/project management experience in complex, enterprise environments
Proven experience leading or supporting Salesforce implementations or transformations
Strong understanding of Salesforce ecosystem, particularly, Service Cloud and Sales Cloud
Demonstrated ability to manage multiple workstreams and stakeholders simultaneously
Excellent communication skills with experience delivering executive-level reporting
Ability to hit the ground running in a fast-paced, in-flight program
Highly organized and detail-oriented
Strong problem solver with a proactive mindset
Skilled at navigating ambiguity and driving clarity
Collaborative, with strong relationship-building capabilities
Comfortable operating at both strategic and execution levels
Bachelors degree required

Nice To Haves

Experience with Marketing Cloud preferred
Experience working with third-party vendors or consulting partners a plus
Background in large-scale system consolidation or digital transformation initiatives preferred

Responsibilities

Lead and support Phase 2 and Phase 3 of a Salesforce implementation and consolidation program
Oversee migration from multiple legacy Salesforce instances to a unified platform
Coordinate decommissioning of legacy portals, tools, and systems
Develop and maintain comprehensive project plans, timelines, and deliverables
Drive workstream management, execution, and cross-functional alignment
Prepare executive-level status reports, dashboards, and communications
Ensure program milestones, risks, and dependencies are actively managed
Partner closely with program leadership to provide immediate operational and strategic support
Collaborate with cross-functional stakeholders including:
Development teams (including external vendor partners)
Change management teams
Business sponsors and leadership
Frontline sales and customer support users
Act as a liaison between technical and business teams
Support implementation and optimization of Salesforce capabilities
Ensure alignment across:
Service Cloud
Sales Cloud
Marketing Cloud (preferred)
Support strategic planning initiatives and roadmap development
Own program documentation including governance materials, reporting, and process documentation
Drive best practices in program management and Salesforce delivery