Technical Program Manager, Salesforce

Sand Cherry AssociatesHouston, TX
1dHybrid

About The Position

We are seeking an experienced Technical Program Manager to support Phase 2 and Phase 3 of a large-scale Salesforce transformation initiative. This role will be instrumental in consolidating multiple legacy Salesforce instances into a single, standardized, and enhanced platform while decommissioning outdated tools, portals, and systems used by customer support and sales teams. The ideal candidate is a hands-on program leader who has strong Salesforce implementation experience and can provide immediate support to leadership, and drive execution across multiple workstreams to consolidate changes and enhance the platform. This role is located in Houston, Texas and will require hybrid work on-site . All qualified candidates MUST be authorized to work in the United States without requiring sponsorship. Please note that we do not work C2C.

Requirements

  • Minimum of 6 years of program/project management experience in complex, enterprise environments
  • Proven experience leading or supporting Salesforce implementations or transformations is required
  • Strong understanding of Salesforce ecosystem, particularly, Service Cloud and Sales Cloud
  • Demonstrated ability to manage multiple workstreams and stakeholders simultaneously
  • Excellent communication skills with experience delivering executive-level reporting
  • Ability to hit the ground running in a fast-paced, in-flight program
  • Bachelors degree is required, ideally in Business, Communications, Engineering or Computer Science but will consider other fields of study
  • Ability to work on site in Houston, Texas (without requiring relocation to Houston)

Nice To Haves

  • Experience with Marketing Cloud preferred
  • Experience working with third-party vendors or consulting partners a plus
  • Background in large-scale system consolidation or digital transformation initiatives preferred
  • Highly organized and detail-oriented
  • Strong problem solver with a proactive mindset
  • Skilled at navigating ambiguity and driving clarity
  • Collaborative, with strong relationship-building capabilities
  • Comfortable operating at both strategic and execution levels

Responsibilities

  • Program Execution & Delivery Lead and support Phase 2 and Phase 3 of a Salesforce implementation and consolidation program
  • Oversee migration from multiple legacy Salesforce instances to a unified platform
  • Coordinate decommissioning of legacy portals, tools, and systems
  • Project & Program Management Develop and maintain comprehensive project plans, timelines, and deliverables
  • Drive workstream management, execution, and cross-functional alignment
  • Prepare executive-level status reports, dashboards, and communications
  • Ensure program milestones, risks, and dependencies are actively managed
  • Stakeholder & Vendor Management Partner closely with program leadership to provide immediate operational and strategic support
  • Collaborate with cross-functional stakeholders including: Development teams (including external vendor partners) Change management teams Business sponsors and leadership Frontline sales and customer support users
  • Act as a liaison between technical and business teams
  • Salesforce Implementation Support Support implementation and optimization of Salesforce capabilities
  • Ensure alignment across: Service Cloud Sales Cloud Marketing Cloud (preferred)
  • Strategic Planning & Documentation Support strategic planning initiatives and roadmap development
  • Own program documentation including governance materials, reporting, and process documentation
  • Drive best practices in program management and Salesforce delivery

Benefits

  • Our team is unique — we are passionate about what we do.
  • At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries.
  • We recognize our employees for their contributions.
  • Our culture is one of the most friendly and communicative in the consulting industry.
  • Sand Cherry is not a top-heavy organization.
  • We offer the opportunity to be part of a digital workforce.
  • Discover the experience that only comes with self-responsibility in the workplace.
  • Our team members manage their own workloads and are expected to deliver exceptional work for our clients.
  • Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.
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