Salesforce Enterprise Program Manager
About The Position
We are looking for a high-impact Enterprise Program Manager to lead a multi-year, high-stakes organizational restructure for one of our premier clients. This isn’t just about moving boxes on an org chart; it’s about reimagining how a global enterprise operates from the ground up. You will be the architect of change, bridging the gap between high-level business strategy and technical execution. The ideal candidate thrives in ambiguity, speaks fluent "Executive," and has a proven track record of delivering complex digital transformations—specifically involving Enterprise Architecture mapping and Salesforce ecosystem migrations.
Requirements
- 10+ years in Program Management, with at least 5 years leading massive enterprise-level transformations or restructures.
- Strong understanding of Enterprise Architecture frameworks (e.g., TOGAF) and the Salesforce platform (Sales/Service Cloud, CPQ, or Core-to-Core migrations).
- You understand that restructuring is a human challenge as much as a technical one. Experience with Prosci or ADKAR is a plus.
- The ability to distill complex technical hurdles into clear, actionable briefings for non-technical stakeholders.
- PMP or PgMP certification required.
- Self-driven, independent, and capable of delivering results with minimal supervision.
- Experience in configuration and change management.
- Solid understanding of system engineering and integration methodologies.
- Familiarity with operator business models and technology drivers.
- Strong customer engagement and communication skills
- Planning & Execution – Digital Transformations
- Agile, DevOps & Release Management
- Enterprise Architecture
- Program and Product Management
- People Management
- Software Engineering
- Financial Management
- Vendor and Contract Management
Nice To Haves
- Salesforce certifications or an MBA are highly preferred.
- Experience with Prosci or ADKAR is a plus.
Responsibilities
- Lead the end-to-end delivery of a global enterprise restructure, ensuring alignment between business objectives and technical roadmaps.
- Partner with Enterprise Architects to document "As-Is" states and design scalable "To-Be" blueprints that optimize business processes and data flow.
- Oversee a large-scale Salesforce migration/consolidation, ensuring data integrity, minimal business disruption, and high user adoption.
- Act as the primary liaison between C-suite executives, department heads, and technical teams to resolve conflicts and maintain program momentum.
- Proactively identify "red flags" in the restructuring process, managing complex dependencies across multiple workstreams.
- Establish and maintain program governance frameworks, including steering committee cadences and KPI tracking.
- Ensure successful solution integration and acceptance by the customer, based on the contracted scope.
- Lead technical negotiations, drive execution across project streams, and mitigate risks.
- Coordinate resolution of technical issues and establish support processes with engineering teams.
- Verify end-to-end quality and stability of the solution, ensuring all project KPIs are met.
- Advise customers on network evolution and identify opportunities for project up-scopes
Benefits
- Health (PPO) dental & vision plan – 100% covered for employee
- Long/Short-term disability insurance – 100% covered for employee
- Life and AD&D insurance – 100% covered for employee
- 401K up to 4% matching contribution
- 15 days of paid vacation – increases with tenure
- 10 paid federal holidays
- 12 weeks for parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
