Technical Lead - Team Lead Role

Relay NetworkRadnor, PA
Hybrid

About The Position

Relay Network is seeking a Technical Lead to lead a high-impact engineering team responsible for Relay's Client Experience services and associated architecture. This role involves being both a technical authority and a servant leader, architecting compliant systems, championing AI-assisted development practices, and building a team that delivers exceptional results. It is a hands-on position where approximately 50% of the time will be spent coding alongside the team, while also providing coordination, mentorship, and technical leadership. The successful candidate will play an important role in Engineering, working directly with Platform/DevOps, Product leadership, and other Engineering architects to ensure the integrity and ongoing extensibility of the software stack, while also shaping the company's technical direction.

Requirements

  • 8+ years of software development experience building large scale SaaS production systems.
  • 3+ years of experience in a technical leadership role, providing technical oversight to other engineers.
  • Full-stack development experience spanning frontend and backend systems.
  • Demonstrated success delivering both Greenfield projects and enhancements to existing production platforms.
  • Demonstrated track record of leading complex technical initiatives.
  • Proven competency in driving sound architectural decisions.
  • Experience working in remote/hybrid cross-functional teams with product and design partners.
  • Strong systems design and architecture skillset.
  • Hands-on development experience with AWS cloud services.
  • Expert-level competency with modern technology stacks (TypeScript, Node.js, Angular, React, Python, Terraform, etc.).
  • Experience developing, supporting, and troubleshooting distributed, message-based architectures.
  • Deep grounding in software quality practices.
  • Strong performance profiling and cloud cost optimization instincts.
  • Security-first mindset with proficiency in secure coding practices and data protection.
  • Experience delivering software solutions in compliance with requirements for highly regulated industries (SOC2, HIPAA, HI Trust).
  • Solid working experience with modern AI development tools (Copilot, OpenAI, Codex, Claude Code, etc.).

Nice To Haves

  • Prior experience in small/startup environments.
  • Familiarity with MarTech tech stacks.

Responsibilities

  • Drive architecture and engineering standards for secure, compliant, full-stack systems, especially our Feed and Relay Messenger offerings.
  • Lead both Greenfield builds and the evolution of existing solutions.
  • Build and optimize distributed, message-based workflows for reliability, performance, and cloud cost efficiency.
  • Establish effective AI-first and AI-assisted development practices.
  • Coach engineers at all levels and improve team capability through mentoring, feedback, and hiring.
  • Partner with the Engineering Manager on team performance.
  • Foster an inclusive, high-trust culture that values collaboration, accountability, and different perspectives.
  • Inculcate and nurture a culture that balances technical discipline and urgency within the team, in support of Relay's Software Development Life Cycle, including design, development, deployment, maintenance, and documentation.
  • Own predictable delivery, incident leadership, and operational readiness of team commitments.
  • Align execution with product and platform priorities, making clear trade-offs across scope, quality, and speed.
  • Communicate progress, risks, and decisions clearly to stakeholders and partner teams.

Benefits

  • Ranked one of the Top Workplaces by the Philadelphia Inquirer
  • Prioritizes building dynamic, harmonious teams
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