In the role of Salesforce Technical lead, understands all aspects of Salesforce configuration and technical/functional capabilities, including changes and potential system implications related to ongoing releases. Leads the Technical design, development, implementation of technology and creative business solutions. You will be responsible for the analysis, architecture, design, implementation, and support of robust Force.com solutions. You will be responsible for technically owning the solution and process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures. You will play an important role in creating high-level design artifacts. Actively transfers knowledge throughout organization, participates in knowledge sharing projects to develop best practices, leads knowledge sharing sessions, and mentors’ junior staff and new hires. Manages tasks and projects in a fast-paced support environment, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Define, articulate, and deliver the technical strategy within the Salesforce platform, liaising with stakeholders and team members. Lead a team of technical resources, nurturing their technical and professional growth. Collaborate closely with various internal teams to translate business requirements into effective, scalable Salesforce solutions.
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Job Type
Full-time
Career Level
Senior