Technical Lead
About The Position
A solution architect is responsible for the design and implementation of technical solutions that meet the needs of an organization. A technical lead is responsible for leading a team of engineers and ensuring that projects are completed on time and within budget. Both roles require a high level of technical expertise and experience. The Contractor shall provide fully staffed, cross-functional Agile Teams that will responsively deliver business value with high quality software. The Contractor shall be responsible for all disciplines within the development lifecycle as defined in the FDIC System Development Life Cycle (SDLC) Framework. The Contractor shall apply the best-practice Agile and DevSecOps methodologies to support the continual improvement of system configuration and custom development. The Contractor shall also contribute to evolving development standards at the FDIC and share lessons learned with other stakeholders.
Requirements
- Five to seven years as a professional technical lead
- Experience managing and reporting tier three incidents, ensuring tickets are answered in a timely, efficient, and knowledgeable manner. Provide continuous evaluation of processes and procedures. Contract has stringent and financial based SLA/KPI.
- Working closely with technical monitor and Product owner in prioritization of tasks
- Excellent Written and oral communication skills
- Act as the main point of contact for customer escalations to management and assist in resolving the complex technical support inquiries from internal and external stakeholders.
- Experience with a representative technology is listed below.
- Understanding of migrating to and supporting applications in an Azure environment.
- Certified Scrum Master
Nice To Haves
- Creative distribution of resources
- Provide guidance to federal client
- Positive can-do attitude
- Identify solutions to problems as they arise prior to escalating with federal client
- Utilize supporting Macro teams to knowledge share and tackler blockers internally
- Allocate task assignment and support to team members
- Work with federal client to identify top priority items
Responsibilities
- Managing agile project team in Operations and Maintenance of work stream applications.
- Responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers. Manage continuous improvement projects within the solutions center.
- Guiding team development efforts towards successful project delivery.
- Maintaining high standards of software quality within the team.
- Providing technical leadership through coaching and mentorship.
- Ensuring smooth functioning of technical operations.
- Monitoring and evaluating staff progress.
- Assisting with defining job descriptions and recruitment of replacement resources.
- Setting goals and ensuring overall client satisfaction.
- Managing development team, technical approach, and software delivery performance.
Benefits
- PTO including paid parental, military, and bereavement leave
- Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
- Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
- Life Insurance, STD/LTD term disability coverage, with employer paid premiums
- 401 (k) plan with a match that is 100% vested after you complete two years of service
- FSA/DFSA/HSA flexible benefit plans
- Annual Tuition & Professional Development Reimbursement benefit
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
