Technical Lead-App Development

Birlasoft Limited

3d•Remote

About The Position

We are seeking an SRE/Middleware & DevOPS engineer who will be responsible for ensuring high availability, reliability, and performance of mission-critical production systems. This role combines deep expertise in middleware platforms (Weblogic, Tomcat, Apache and Nginx), CDN technologies (Akami), Observability tools (New Relic, Splunk), Automation (Shell Scripting, Terraform) and strong leadership capabilities. The engineer will lead a team, collaborate with customers, manage production incidents and drive the problem management process end-to-end.

Requirements

10-12 Years of Experience
Expertise in middleware platforms (Weblogic, Tomcat, Apache and Nginx)
Expertise in CDN technologies (Akami)
Expertise in Observability tools (New Relic, Splunk)
Expertise in Automation (Shell Scripting, Terraform)
Strong leadership capabilities
Experience with AWS
Experience with Nginx
Experience with Akamai
Experience with Weblogic
Experience with Tomcat
Experience with Apache
Experience with Splunk
Experience with New Relic
Experience with Shell scripting
Experience with Service Now
Experience with Bitbucket
Experience with Jenkins
Experience with Terraform
Experience with Docker
Experience with Kubernetes
Experience with UDeploy
Experience with Jira
Ownership & Accountability: Takes responsibility for production stability and issue resolution.
Leadership: Guides team members, manages workload, and drives operational excellence.
Communication: Clear, structured communication with customers and internal teams.
Problem Solving: Strong analytical skills and ability to troubleshoot complex issues.
Collaboration: Works effectively across engineering, QA, product, and business teams.
Calm Under Pressure: Handles critical incidents with composure and clarity.

Responsibilities

Ensure high availability, performance, and resilience of production systems.
Implement SRE best practices: error budgets, SLIs/SLOs, capacity planning, chaos testing, runbook creation.
Drive automation to reduce manual operational tasks and improve MTTR.
Conduct post-incident reviews (PIRs) and implement long-term corrective actions.
Manage deployments, rollbacks, and environment synchronization across Dev, QA, UAT, and Production.
Install, configure, upgrade, and maintain WebLogic, Tomcat, Apache, and Nginx servers. Perform JVM tuning, thread pool optimization, connection pool management, and performance tuning.
Troubleshoot middleware issues related to memory leaks, thread contention, SSL, certificates, and clustering.
Configure dashboards, alerts, and performance insights using New Relic and Splunk.
Develop log-based monitoring strategies and anomaly detection.
Implement proactive monitoring to reduce downtime and improve reliability.
Configure Akamai caching rules, WAF policies, edge redirects, and performance optimizations.
Troubleshoot CDN-related latency, caching, and routing issues.
Collaborate with Akamai support for advanced troubleshooting.
Lead major incident bridges, coordinate cross-functional teams, and provide timely updates.
Manage problem tickets, root cause analysis, and preventive action plans.
Ensure compliance with ITIL processes for change, release, and incident management.
Lead and mentor a team of SRE/DevOps engineers.
Provide technical guidance, training, and performance feedback.
Act as a customer-facing technical SME for escalations and production issues.
Collaborate with product, QA, development, and business teams to ensure smooth delivery.