Technical Integration Specialist

Versana•New York, NY

About The Position

Versana is an industry-backed data and technology company on a mission to transform the syndicated loan market. By digitally capturing agent banks’ data on a real-time basis onto a single centralized platform, Versana provides unprecedented transparency into loan level details and portfolio positions, bringing efficiency and velocity to the entire market. Through our centralized platform, participants can rest assured they are accessing the loan market’s most credible source of deal information. With the support of our investors, Versana is fast becoming the technology of choice to usher in the modernization of the syndicated loan market. We are looking for a Technical Integration Specialist who is a well-rounded, fast learner with system integration experience. You will work directly with our top-tier institutional clients on implementation and integration projects, handling the technical aspects of onboarding and guiding our clients during product adoption. You are a strong, patient communicator with the ability to manage multiple workflows. You will work closely with the Implementation and Client Success teams to provide technical support for new and existing clients. You will play a key role in creating a smooth onboarding experience for our clients.

Requirements

5+ years experience with system integration
5+ years implementation experience
Exposure to capital markets
Strong knowledge of APIs, micro services and cloud solutions
Technical expertise in SQL
Flexbility and commitment required to thrive in a dynamic start-up environment
Adaptable to a changing, dynamic work environment while driving results
Extreme clients focus and empathy
Excellent communication and presentation skills.
Ability to communicate with clients in a clear, concise fashion both verbal and written
Independent self-starter requiring little supervision to complete tasks and projects.
Ability to take ownership and make decisions in face of ambiguity and adapt approaches as needed
Ability to work effectively independently and in a team setting.
Excellent interpersonal skills and effectiveness working cross functionally
Ability to manage complex situations and mobilize internal resources
Strong analytical and critical thinking skills
Proficiency in Microsoft Office suite

Nice To Haves

Experience in Loan Syndications

Responsibilities

Client facing hands on integration specialist responsible for technical client implementation experience and success during Versana implementation
Provide technical and integration assistance and direction to clients on all components of the Versana platform including APIs
Develop, coordinate and execute project activities to ensure on-time and effective delivery of complex implementation and integration projects.
Develop an in-depth understanding of the Versana product, integration capabilities and implementation process
Onboard Single Sign On integration with new clients
Define integration requirements by conducting discovery, scope reviews, workshops and data/process analysis as part of client implementation
Provide integration onboarding solutions to clients based on requirements
Follow project integration milestones, phases, and elements to ensure satisfactory project delivery.
Manage technical implementation risks, issues/problems and progress
Assist with problem resolution, risk mitigation, and escalation as needed
Technical and integration training to clients
Create client facing technical documentation on Versana integration as agent and lender
Manage multiple projects and clients simultaneously while adhering to project deliverables and timelines
Resolve production issues as required