Technical Integration Engineer II

University of Wisconsin Stout•Madison, WI

1d•Hybrid

About The Position

The Office of Learning & Information Technology Services (OLITS) is seeking a Technical Integration Engineer II. This role is responsible for designing, implementing, and maintaining Identity and Access Management (Okta) and M365 infrastructure, as well as moderately complex technical integrations across various systems. The position involves day-to-day maintenance and long-term support to ensure seamless functioning of subsystems and infrastructure to meet business needs. OLITS supports the use of technology to enhance teaching and learning across UW System universities and develops/supports IT systems for UW System Administration staff.

Requirements

3 or more years of experience configuring and managing IT systems or cloud services
Experience working as a member of a technical team providing IT support for an organization with over 500 employees.
2 or more years of development work or automation work, creating scripts, using API’s and/or integrating applications.

Nice To Haves

Bachelor's degree in computer science, information technology, or another related field
Experience with scripting and workflow orchestration in Okta
Experience with AI Copilot Studio and M365 platform development

Responsibilities

Designs, implements, and maintains Identity and Access Management (Okta) and M365 infrastructure and/or moderately complex technical integrations across multiple systems, including in-house systems, acquired commercial, and external such as Cloud hosted Software as a Service (SaaS) applications.
Provides day-to-day maintenance and long-term assistance to ensure subsystems and infrastructure function together, and business needs are met.
Assists with the planning and coordination of system resources, upgrades, security, implementations, and integrations.
Plans and directs staff implementation of small to medium technical projects as needed.
Runs, maintains, and operates technical systems and infrastructure.
Participates in the evaluation of new vendor software releases and impacts.
Documents and communicates system enhancements or changes.
Serves as a point of contact for internal and external stakeholders, identifies needs, provides solution options, and communicates issue updates and resolutions.
Integrates, identifies, troubleshoots, monitors, and resolves moderately complex, routine, and varied supported services, systems, network, and application problems according to established processes and procedures.
Configures, maintains, upgrades, develops, and tests IT systems and services in alignment with industry best practices.