Technical Integration Engineer II
About The Position
The Office of Learning & Information Technology Services (OLITS) is seeking a Technical Integration Engineer II. This role is dedicated to supporting the use of technology to enhance the teaching and learning mission of the UW System universities. OLITS staff are responsible for systemwide collaboration and enhancement in areas such as IT planning, technology for teaching and learning, administrative systems development, wide area networking, library automation, and research in emerging technologies. Additionally, OLITS develops and supports IT systems and services for UW System Administration staff. This is a full-time, salaried (exempt), academic staff position.
Requirements
- 3 or more years of experience configuring and managing IT systems or cloud services.
- Experience working as a member of a technical team providing IT support for an organization with over 500 employees.
- 2 or more years of development work or automation work, creating scripts, using API’s and/or integrating applications.
Nice To Haves
- Bachelor's degree in computer science, information technology, or another related field.
- Experience with scripting and workflow orchestration in Okta.
- Experience with AI Copilot Studio and M365 platform development.
Responsibilities
- Designs, implements, and maintains Identity and Access Management (Okta) and M365 infrastructure and/or moderately complex technical integrations across multiple systems, including in-house systems, acquired commercial, and external such as Cloud hosted Software as a Service (SaaS) applications.
- Provides day-to-day maintenance and long-term assistance to ensure subsystems and infrastructure function together, and business needs are met.
- Assists with the planning and coordination of system resources, upgrades, security, implementations, and integrations.
- Plans and directs staff implementation of small to medium technical projects as needed.
- Runs, maintains, and operates technical systems and infrastructure.
- Participates in the evaluation of new vendor software releases and impacts.
- Documents and communicates system enhancements or changes.
- Serves as a point of contact for internal and external stakeholders, identifies needs, provides solution options, and communicates issue updates and resolutions.
- Integrates, identifies, troubleshoots, monitors, and resolves moderately complex, routine, and varied supported services, systems, network, and application problems according to established processes and procedures.
- Configures, maintains, upgrades, develops, and tests IT systems and services in alignment with industry best practices.
Benefits
- Excellent benefits package
- Faculty, Academic Staff & Limited Appointees benefits information
- University Staff benefits information
- Total compensation information
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
