Technical Integration Consultant

Expedia•Chicago, IL

1d•Onsite

About The Position

Expedia B2B is seeking an experienced and talented Technical Integration Consultant. As a Technical Integration Consultant, you will own and drive the technical integration discussions with various partners. You will work closely with our Business Development and Account Management organization. A passion for travel, a passion for technology and technology expertise combined with excellent communication skills and business acumen are critical to a Technical Integration Consultant's success.

Requirements

Bachelor's degree; or equivalent related professional experience
2-4 years of experience in coding or system integrations.
Proficient at multiple programming languages including SQL
Experience in Restful API and database schema design
Comfortable using enterprise resource management programs and tools.
Excellent oral/written communication skills
Good sense of business acumen
Ability to deliver high quality and workable solutions for technical issues
Ability to communicate technical specifications and troubleshoot without supervision
Ability to creatively solve challenging business/technology problems
Must be able to manage multiple tasks and projects simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment
Familiarity with web-based and mobile based product development and understanding of typical technology architecture for high-volume web sites
Bias to action around identifying opportunities of improvement
Focuses on priorities that matter to the business

Nice To Haves

Experience in e-commerce and/or travel industry a plus
Pre-sales experience, working with sales and business partners a plus
Experience building AI solutions and developing AI agents a plus
Proficiency in AI solutions and developing AI agents a plus
Fluency in Spanish is a plus

Responsibilities

Conduct workshop / presentation for technical team of affiliate partner on Expedia B2B Rapid API and other newly developed travel APIs
Communicate complex technical details to technical and non-technical customers
Give practical advice on the use of Expedia B2B APIs to affiliate partners
Identify best practices and proactively share the best practice with affiliate partners
Analyze and troubleshoot highly complex technical integration problems and propose effective solutions
Collaborate with the Level 1/2 support team with complex escalations that require direct contact with top partners
Apply AI tools to optimize processes and improve efficiency across integration and support activities.
Support affiliate partners in North America
Engage in pre-sales activity with the sales team and propose solution to meet partner needs
Proactively helping the Business Development and Account Managers to identify opportunities of new product offerings
Perform Quality Assurance tests on API sites prior to implementation
Able to manage and prioritize responsibilities and handle multiple projects simultaneously