Technical Instructor, Metering

Southern CompanyForest Park, GA
Onsite

About The Position

This position is primarily responsible for developing and delivering training in revenue metering, communications, meter service order work, and other meter-related courses to support safe, reliable, and accurate metering systems.

Requirements

  • Extensive knowledge of and hands-on experience with the installation, testing, and maintenance of commercial and industrial metering systems, including current metering technologies
  • Demonstrated thorough understanding of advanced commercial and industrial metering systems
  • Extensive knowledge of metering equipment installation, operating procedures, and programming software
  • Strong knowledge of business practices related to metering services, company operations, policies, and procedures
  • Proficiency in WattNet Plus and C2M, with working knowledge of OFS
  • Strong computer skills, including proficiency in Word, PowerPoint, and Excel
  • Strong written and verbal communication skills, with the ability to interact professionally across all levels and departments
  • Organizational and project management skills
  • Ability to translate technical information into effective lesson plans for training delivery
  • Ability to deliver professional and clearly understood classroom presentations
  • Ability to transfer knowledge effectively to learners
  • Proven ability to manage multiple projects and competing deadlines effectively
  • Strong leadership skills with the ability to guide and support others effectively
  • Problem-solving and decision-making skills
  • Demonstrates a strong commitment to safety and supports a culture of safety excellence
  • Exhibits a high degree of initiative and personal accountability while demonstrating the attributes of Our Values and Code of Ethics
  • Builds effective relationships internally and externally across all levels of the organization
  • Demonstrates personal accountability and takes ownership of assigned responsibilities
  • Maintains a customer-focused approach and listens effectively to identify and understand customer and student needs
  • Demonstrates patience, tact, and effective teaching skills
  • Demonstrates strong teamwork and leadership abilities
  • Receptive to change and willing to “be a change agent”
  • Valid Drivers’ license is required.
  • Hold a valid driver’s license with at least one year of verifiable driving experience.
  • Have no revoked driving privileges within the past 36 months.
  • Have no major traffic violations (DUI, hit and run, reckless driving, etc.) within the past 12 months and no pending major violations at the time of application.
  • Consent to continuous monitoring of their Motor Vehicle Record.

Nice To Haves

  • A two-year technical associate degree or certificate in a related field, or equivalent electrical/electronic work experience, is preferred
  • Previous experience as a meter specialist is preferred
  • A minimum of five years of experience as a meter technician is preferred

Responsibilities

  • Promote and reinforce safe work practices in all training and field activities
  • Develop training programs for new equipment, software, and procedures
  • Design and develop web-based training materials
  • Create and maintain technical training manuals and work instructions
  • Deliver instructor-led training classes
  • Identify training needs proactively and develop effective solutions to address them
  • Conduct field visits to assess training retention and evaluate classroom effectiveness

Benefits

  • competitive base salary
  • annual incentive awards for eligible employees
  • health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being
  • incentive program
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