Technical Inside Sales

Source Atlantic Ltd.Paradise, NL
CA$55,000 - CA$65,000Onsite

About The Position

Eastern Valve, a division of Source Atlantic, is a leading provider of valves, automation, and instrumentation solutions in Atlantic Canada. With a strong commitment to technical excellence, innovation, and customer success, the company has over 600 employees and 34 branches. They are seeking a qualified and motivated individual for the position of Technical Inside Sales, based in Paradise, NL. This role involves serving as a key customer contact, providing technical sales support, evaluating project requirements, preparing quotations, and delivering solutions that meet operational, technical, and commercial objectives. The ideal candidate will have strong technical aptitude, excellent listening skills, and a passion for building customer relationships.

Requirements

  • Previous experience in inside sales and/or technical sales is required.
  • Preference will be given to individuals with technical aptitude in industrial valve products, applications, and industry standards.
  • Post-secondary diploma in Engineering Technology, Mechanical Technology, Instrumentation Technology, Industrial Technology, Business, or a related field is required.
  • Excellent listening, communication, and relationship-building skills.
  • Ability to understand customer requirements and recommend appropriate technical solutions.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Detail-oriented with strong problem-solving and analytical abilities.
  • Self-motivated with a desire to learn and develop within a technical sales environment.
  • Proficiency with Microsoft Office and general computer applications.
  • Experience with CRM systems is an asset.

Nice To Haves

  • Technical aptitude in industrial valve products, applications, and industry standards.

Responsibilities

  • Respond to customer inquiries and provide technical sales support for valve, automation, and instrumentation products.
  • Review customer specifications, applications, and operating requirements to identify appropriate products and solutions.
  • Prepare quotations, proposals, and technical documentation while ensuring accuracy and attention to detail.
  • Communicate with customers, suppliers, and internal teams to clarify requirements and coordinate order fulfillment.
  • Develop and maintain strong relationships with key accounts by providing responsive service and technical expertise.
  • Collaborate with outside sales representatives and technical specialists to identify opportunities and support customer projects.
  • Maintain accurate records of customer interactions, quotations, opportunities, and account activity within CRM systems.
  • Participate in product training and ongoing technical development to expand product and industry knowledge.
  • Other duties as assigned.

Benefits

  • Competitive compensation
  • Flexible health, drug, and dental plan
  • Employer-matching retirement savings plan
  • Additional life and disability insurance options
  • Confidential access to an Employee Family Assistance Program (EAP)
  • Enriched vacation entitlement schedule
  • Physical fitness reimbursement program
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