Technical Information Specialist
About The Position
The Technical Content Specialist supports the development and delivery of high-quality technical documentation and training materials for agricultural products, systems, and components. Working within established processes and guidelines, the role collaborates with internal stakeholders and external content development partners to gather, validate, and organize technical information for use in operator manuals, workshop manuals, and related technical publications. The position supports documentation activities across the product lifecycle, including new product introduction (NPI) and ongoing product updates, in alignment with the AGCO Major Product Introduction Process (AMPIP). The role applies working knowledge of technical documentation practices, engineering information, and structured authoring tools to ensure content inputs are accurate, complete, and delivered in line with defined quality standards. The Technical Content Specialist operates with a moderate level of guidance and contributes to team objectives through reliable execution and collaboration.
Requirements
- Strong attention to detail and ability to organize and validate technical information from multiple sources.
- Effective written and verbal communication skills and ability to collaborate across functions.
- Strong communication skills in English combined with a working knowledge of mechanical, electronic, or hydraulic systems, and the ability to operate within defined processes and guidelines under moderate supervision.
Nice To Haves
- High standards of product and technical knowledge of agricultural machinery or similar heavy machinery.
- Ability to interpret engineering drawings, CAD data, technical specifications, and bills of materials (BOM).
- Familiarity with structured authoring tools (e.g., DITA/XML) and content management systems (CMS).
Responsibilities
- Support alignment of documentation scope and timing with project management teams for NPI and lifecycle activities.
- Develop Annotated Topic Lists (ATLs) for Operator Manuals (OM) and Workshop Manuals (WSM) in accordance with defined standards and guidance.
- Access engineering systems and compile required technical inputs to support internal and external content authoring teams.
- Coordinate distribution of documentation drafts in line with AMPIP milestones and local requirements (e.g., OM, WSM, FCT, AI).
- Review draft content received from external content creation providers against defined requirements and quality criteria.
- Facilitate shared review processes using approved PDF and web-based review tools and consolidate feedback from stakeholders.
- Communicate consolidated review of comments to content creation providers and support required updates in line with established workflows, including AGCO Change Requests (ACR).
- Support analysis of dealer or field feedback (e.g., via Salesforce) and coordinate content updates as appropriate.
- Support the development of training materials for Train-the-Trainer (TTT) initiatives and, when required, assist with training delivery.
- Coordinate with the Global Release Team (GRT) to support accurate and timely publication of technical documentation through AGCO digital tools.
Benefits
- Health care and wellness plans
- Dental and vision plans
- Flexible and virtual work options (where available)
- 401(k) Savings Plan with company match
- Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price
- Paid holidays and paid time off
- Health savings and flexible spending accounts
- Reimbursement for continuing education
- Life insurance and other supplemental insurance plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
