Technical Feasibility Specialist - NAM RIS

Roche • Indianapolis, IN

1d

About The Position

The Technical Feasibility Specialist serves as the customer-facing technical feasibility owner for assigned Roche Information Solutions (RIS) opportunities in North America. Within Digital Business Manager-led customer motions, the role leads technical discovery, solution design, feasibility assessment, and implementation readiness. It translates customer requirements into scalable solution approaches, identifies integration and infrastructure risks early, supports clear handoffs to implementation teams, and captures recurring technical patterns to inform reusable architecture and future capabilities.

This field-based role covers the United States. Candidates must reside within 50 miles of a major metropolitan airport, and travel of up to 50% is required. The position balances solution design, healthcare IT knowledge, and commercial judgment while maintaining clear boundaries between feasibility work and implementation.

Requirements

• Bachelor's degree in Computer Science, Engineering, Informatics, Information Systems, or a related technical field, or equivalent experience.
• 10 or more years of experience in solution engineering, systems integration, healthcare IT, laboratory informatics, enterprise software, or related technical roles.
• Customer-facing experience conducting technical discovery and designing or qualifying enterprise solutions.
• Experience with integrations, APIs or interfaces, data flows, infrastructure, or deployment dependencies in complex customer environments.
• Ability to work across commercial, product, technical, implementation, and customer teams in a matrixed organization.
• Knowledge of enterprise technical discovery, solution design, systems integration, APIs or interfaces, and data-flow analysis.
• Working knowledge of healthcare IT and laboratory technology ecosystems, including interoperability and common customer infrastructure constraints.
• Ability to assess technical feasibility, identify dependencies, and translate ambiguity into documented requirements, assumptions, and risks.
• Working knowledge of cybersecurity, privacy, infrastructure, and deployment models sufficient to recognize risk and engage accountable subject-matter experts.
• Ability to develop and communicate technical solution approaches to IT, informatics, laboratory, and business stakeholders.
• Strong problem-solving, documentation, prioritization, and escalation judgment.
• Ability to balance customer needs, technical feasibility, and commercial urgency without overcommitting the organization.
• Must reside within 50 miles of a major metropolitan airport.

Nice To Haves

• Advanced technical degree.
• Experience with healthcare software, digital diagnostics, laboratory information systems, middleware, cloud platforms, or AI-enabled healthcare solutions.
• Experience with HL7, FHIR, APIs, laboratory interfaces, or other healthcare interoperability approaches.
• Experience supporting pilots, complex pre-sales cycles, or technical handoffs into implementation.
• Relevant architecture, cloud, security, or interoperability certifications.
• Internal Roche experience and familiarity with RIS/RDC products, quality, privacy, security, or implementation processes.

Responsibilities

• Lead structured technical discovery with customer IT, informatics, laboratory systems, security, and infrastructure stakeholders; document requirements, data availability, interfaces, dependencies, constraints, and assumptions.
• Develop solution designs for assigned opportunities, including integration approaches, data flows, interfaces, infrastructure and deployment requirements, security dependencies, and implementation considerations.
• Align proposed architectures with established RIS technical standards and escalate exceptions when needed.
• Evaluate technical viability before customer commitments are made; identify integration, data, infrastructure, cybersecurity, and implementation risks and develop mitigation approaches with technical, product, and customer stakeholders.
• Support DBM-led opportunities through technical discovery sessions, solution-design workshops, demonstrations, and architecture discussions; build relationships with customer technical stakeholders while preserving DBM ownership of the customer and commercial motion.
• Partner with DBM, Strategic Growth & Activation, product, and accountable implementation teams to define technical success criteria, validate architecture and dependencies, document assumptions and risks, and prepare handoffs for pilot or implementation execution.
• Capture recurring technical patterns and convert validated learning into reusable technical assets, discovery guides, standards, and product feedback.
• Maintain clear documentation of technical requirements, architecture decisions, assumptions, dependencies, risks, and handoffs; make material technical uncertainties visible and escalate them before commitments are made.

Benefits

• A discretionary annual bonus may be available based on individual and Company performance.
• The position qualifies for company benefits detailed at the provided link.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior