Technical Feasibility Specialist - NAM RIS

Roche • Indianapolis, IN

3d • $133,700 - $248,300

About The Position

The Technical Feasibility Specialist - NAM RIS serves as the customer-facing technical feasibility owner for assigned Roche Information Solutions (RIS) opportunities in North America. Within Digital Business Manager (DBM)-led customer motions, the specialist leads technical discovery, solution design, feasibility assessment, and implementation readiness. The role translates customer requirements into scalable solution approaches, identifies integration and infrastructure risks early, supports clear handoffs to implementation teams, and captures recurring technical patterns to inform reusable architecture and future capabilities.

This field-based role covers the United States. Candidates must reside within 50 miles of a major metropolitan airport, and up to 50% travel is required. The specialist partners with DBMs, Strategic Growth & Activation, product teams, accountable implementation teams, and customer stakeholders, while maintaining clear boundaries between feasibility and implementation and preserving DBM ownership of the customer and commercial motion.

Requirements

• Bachelor's degree in Computer Science, Engineering, Informatics, Information Systems, or a related technical field, or equivalent experience.
• 10+ years of experience in solution engineering, systems integration, healthcare IT, laboratory informatics, enterprise software, or related technical roles.
• Demonstrated customer-facing experience conducting technical discovery and designing or qualifying enterprise solutions.
• Demonstrated experience with integrations, APIs/interfaces, data flows, infrastructure, or deployment dependencies in complex customer environments.
• Demonstrated ability to work across commercial, product, technical, implementation, and customer teams in a matrixed organization.
• Knowledge of enterprise technical discovery, solution design, systems integration, APIs/interfaces, and data-flow analysis.
• Working knowledge of healthcare IT and laboratory technology ecosystems, including interoperability and common customer infrastructure constraints.
• Ability to assess technical feasibility, identify dependencies, and translate ambiguity into documented requirements, assumptions, and risks.
• Working knowledge of cybersecurity, privacy, infrastructure, and deployment models sufficient to recognize risk and engage accountable subject-matter experts.
• Ability to develop and communicate technical solution approaches to IT, informatics, laboratory, and business stakeholders.
• Strong problem-solving, documentation, prioritization, and escalation judgment.
• Ability to balance customer needs, technical feasibility, and commercial urgency without overcommitting the organization.
• Must reside within 50 miles of a major metropolitan airport.
• Willingness to travel up to 50%.

Nice To Haves

• Advanced technical degree.
• Experience with healthcare software, digital diagnostics, laboratory information systems, middleware, cloud platforms, or AI-enabled healthcare solutions.
• Experience with HL7, FHIR, APIs, laboratory interfaces, or other healthcare interoperability approaches.
• Experience supporting pilots, complex pre-sales cycles, or technical handoffs into implementation.
• Relevant architecture, cloud, security, or interoperability certifications.
• Internal Roche experience and familiarity with RIS/RDC products, quality, privacy, security, or implementation processes.

Responsibilities

• Lead structured technical discovery across customer IT, informatics, laboratory systems, security, and infrastructure stakeholders; document technical requirements, data availability, interfaces, dependencies, constraints, and assumptions.
• Develop solution designs for assigned opportunities, including integration approaches, data flows, interfaces, infrastructure and deployment requirements, security dependencies, and implementation considerations; align designs with RIS technical standards and escalate exceptions.
• Evaluate technical viability before customer commitments are made; identify integration, data, infrastructure, cybersecurity, and implementation risks and develop mitigation approaches with accountable stakeholders.
• Support DBM-led opportunities through technical discovery sessions, solution-design workshops, demonstrations, and architecture discussions; build relationships with customer technical stakeholders while preserving DBM ownership of the commercial motion.
• Partner with DBM, Strategic Growth & Activation, product, and implementation teams to define technical success criteria, validate architecture and dependencies, document assumptions and risks, and prepare technical handoffs for pilots or implementation.
• Capture recurring technical patterns and convert validated learning into reusable technical assets, discovery guides, standards, and product feedback.
• Maintain documentation of technical requirements, architecture decisions, assumptions, dependencies, risks, and handoffs; make material uncertainties visible and escalate them before commitments are made.
• Contribute technical learning from customer engagements to reduce friction in future opportunities.

Benefits

• A discretionary annual bonus may be available based on individual and Company performance.
• The position qualifies for company benefits; details are available at the referenced benefits link.
• Relocation benefits are not available for this job posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior