Technical Documentation Lead
About The Position
This role leads the development and scaling of technical documentation capabilities for custom manufacturing equipment and processes. Initially focused on hands-on content creation, the position will establish scalable, AI-enabled documentation workflows, standards, and tools, growing into broader ownership of documentation practices and strategy across engineering and manufacturing teams. This role is accountable for: Delivering high-quality, release-ready technical documentation for custom manufacturing equipment and systems Establishing and scaling AI-enabled documentation workflows to improve efficiency, consistency, and development speed Defining and evolving standardized documentation processes, templates, and governance models Driving adoption of documentation standards and best practices across engineering and manufacturing teams Building and expanding documentation capabilities over time, including tools, processes, and team structure as needed
Requirements
- Bachelor’s degree in English, Technical Communication, Engineering, or a related field with 2+ years of experience in technical writing within industrial, manufacturing, engineering, or technical sales environments
- Experience creating technical documentation for industrial equipment, manufacturing systems, or engineering processes
- Demonstrated ability to translate complex technical concepts into clear, structured, user-focused documentation
- Hands-on experience using generative AI / LLM-based tools (e.g., ChatGPT, Copilot, or similar) to support content creation, editing, or analysis
- Experience working with cross-functional engineering, manufacturing, or technical sales teams to gather and validate source information
Nice To Haves
- Strong organizational and project management skills with high attention to detail
- Experience establishing or improving documentation processes, tools, or workflows
- Experience driving adoption of new tools, workflows, or practices within a technical organization
Responsibilities
- Gather and translate complex technical information into structured, user-focused documentation for manufacturing, maintenance, and operations audiences
- Apply AI-enabled authoring and editing tools to enhance documentation quality, consistency, and efficiency
- Collaborate with engineering and manufacturing teams to develop, validate, and publish technical content, including installation guides, operating procedures, troubleshooting materials, and knowledge base content
- Ensure documentation accuracy, completeness, and usability through structured review and validation with subject matter experts
- Establish foundational documentation frameworks, including structure, content standards, and workflow approaches across projects
- Identify opportunities to improve and scale documentation practices across projects and teams
- Promote documentation best practices and support adoption of standardized, AI-enabled workflows
Benefits
- Company-wide bonuses
- Long-term incentives
- 100% company-paid pension benefit
- Matching contributions to 401(k) savings plan
- Medical insurance
- Dental insurance
- Vision insurance
- Paid parental leave
- Family building support
- Fitness
- Company-paid life insurance
- Disability insurance
- Disease management programs
- Paid time off
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
