Technical Documentation Associate-Specialist - OCU - Non-Technical - 1st Shift

Cummins • Columbus, IN

1d • Onsite

About The Position

Develops standards and rules for the documentation of engine and component products, including applications, and engineering and manufacturing processes; audits documentation; trains less experienced documentation employees.

Requirements

• Develops and applies product definition and other relevant standards and rules for documenting engine and component products including applications, and engineering and/or manufacturing processes.
• Trains, coaches, and mentors less experienced team members and others in the organization.
• Leads configuration audits to assess accuracy and compliance of documentation; documents corrections needed; debriefs team members on findings and required corrections; ensures that corrections are entered into the system.
• Acts as a resource, mentor, and/or trainer for questions related to product definition standards and rules; interprets rules; decides on solutions or proposes new rules to address unique or new situations.
• Maintains a strong understanding of product definition best practices and leading edge practices. Enforces product and process structure and procedure rules/standards.
• Interfaces and communicates with internal and external customers; directs people to the appropriate resource; researches solutions and responds to email and phone inquiries.
• Initiates, develops, leads, and participates in improvement processes; actively participates in self- and team audits and resulting process improvements.
• Understands the structure of the organization and maintains a strong network across departments; draws on network to answer questions, solve problems, and successfully execute responsibilities.
• Demonstrates confidentiality in execution of all responsibilities.
• Performs other duties as required, to get the job done.
• Travel as required by work.

Responsibilities

• Develops and applies product definition and other relevant standards and rules for documenting engine and component products including applications, and engineering and/or manufacturing processes.
• Trains, coaches, and mentors less experienced team members and others in the organization.
• Leads configuration audits to assess accuracy and compliance of documentation; documents corrections needed; debriefs team members on findings and required corrections; ensures that corrections are entered into the system.
• Acts as a resource, mentor, and/or trainer for questions related to product definition standards and rules; interprets rules; decides on solutions or proposes new rules to address unique or new situations.
• Maintains a strong understanding of product definition best practices and leading edge practices. Enforces product and process structure and procedure rules/standards.
• Interfaces and communicates with internal and external customers; directs people to the appropriate resource; researches solutions and responds to email and phone inquiries.
• Initiates, develops, leads, and participates in improvement processes; actively participates in self- and team audits and resulting process improvements.
• Understands the structure of the organization and maintains a strong network across departments; draws on network to answer questions, solve problems, and successfully execute responsibilities.
• Demonstrates confidentiality in execution of all responsibilities.
• Performs other duties as required, to get the job done.
• Travel as required by work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed