Technical Documentation and Training Specialist

RTX • Woburn, MA

1d • $86,800 - $165,200 • Onsite

About The Position

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. The Systems Engineering and Test Capabilities (SE&TC) Life Cycle Engineering (LCE) Long Range Radars department is seeking a Technical Documentation and Training Specialist to work onsite in Woburn, MA. Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time, Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers. Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation. Our focus area is product support, including the following disciplines: Reliability, System Safety, and Supportability. As the Technical Documentation & Training Specialist, you’ll be assigned to the GLOBUS program and will be responsible for the maintenance of technical manuals course materials, and training conduct pertaining to the operation and maintenance of the GLOBUS systems and subsystems in accordance with contract requirements. The role also includes administrative support of other GLOBUS Sustainment and Modernization Team members to facilitate innovative and trusted solutions that optimize the efficiency and effectiveness of the Air & Space Defense System’s products and services over their life cycle.

Requirements

• A University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience.
• Experience in training delivery, training development, and/or technical manual development.
• Experience in creating or editing written technical or non-technical documentation in a military or civilian environment.
• Active and transferable U.S. government issued security clearance is required prior to start date.​
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Nice To Haves

• Ability to analyze technical documentation and training materials while working independently and collaborating across multiple engineering disciplines.
• Strong communication, organizational, and presentation skills, with proficiency in Adobe and Microsoft 365 applications.
• Experience writing to military specifications and familiarity with radar, sensor systems, or other advanced electronic systems, particularly within DoD programs.
• Demonstrated success in managing competing priorities, tasks, and commitments in dynamic environments, including Agile project support.
• Master Instructor or Master Training Specialist Certification, or equivalent training expertise, with a self-driven approach to ownership of training and technical manual projects.

Responsibilities

• Develop and maintain operations and maintenance training technical content, including presentations and accompanying materials.
• Assess engineering data for impacts to existing technical content.
• Create and maintain technical manuals, including content addressing system functional theory, operations, preventive and corrective maintenance, schematics, and illustrated parts breakdowns, utilizing compiled technical reports, drawings, and parts lists.
• Support customer meetings, In-Process Reviews (IPRs), Comment Resolution Matrix (CRM) adjudication, Peer Reviews, and validation requirements for training and technical manual related materials.
• Generate monthly metrics to support program reviews, customer/partner data requests, and Contract Deliverable Requirements List (CDRL) submittals.
• Research technical documentation, engineering personnel input, and other subject matter experts to design effective learning and documentation solutions.
• Deliver instructor-led classroom training to stakeholders as required.
• Conduct training sessions and assist in evaluating the effectiveness of training activities and materials.
• Interfacing with the DoD customer and international partner to optimize products and solutions in support of achieving maximum Operational Readiness and compliance to contractual requirements as well as establishing open communications and building trust.

Benefits

• medical
• dental
• vision
• life insurance
• short-term disability
• long-term disability
• 401(k) match
• flexible spending accounts
• flexible work schedules
• employee assistance program
• Employee Scholar Program
• parental leave
• paid time off
• holidays
• Relocation assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree