Technical Documentation and Content Engineer, Claude Docs

Anthropic•San Francisco, CA

1d•$270,000 - $320,000•Hybrid

About The Position

This role focuses on owning the documentation for Claude apps, encompassing multiple product surfaces like Claude.ai, Cowork, Claude Tag, and Claude Science. It goes beyond traditional technical writing by focusing on the architecture, standards, and engineered systems that maintain high quality documentation at scale. The position involves curating content, setting quality standards, and building automation for quality enforcement, such as self-healing pipelines and AI-assisted review. The engineer will collaborate with existing docs tooling engineers.

Requirements

5+ years at the intersection of documentation, user education, and software engineering.
Knowledge of evaluation frameworks or observability for AI-powered systems.
Experience guiding a documentation platform migration or redesign.
Content analytics and experimentation experience.
Modern software development practices: version control, CI/CD, testing.
Excellent technical writing and editing — enough craft to set and standardize a high quality bar.
Experience establishing editorial standards and information architecture for a substantial technical documentation site.

Nice To Haves

Software engineering experience: you can design, build, ship, and maintain production tooling, with proficiency in Python and/or TypeScript/JavaScript.
Experience building automated documentation or content systems — pipelines, CI checks, AI-assisted maintenance.
Experience building AI applications or AI-powered tooling with LLMs.

Responsibilities

Own the information architecture, style, and editorial standards of the Claude Docs site as a single unified surface.
Design, build, and run automated documentation systems: self-healing pipelines, AI-assisted review and maintenance, and quality guardrails that catch problems before readers do.
Establish the conventions and tooling product teams adopt to keep their own documentation accurate and consistent.
Establish and maintain the style guide, a standard set of content types, and clear workflows for creating, reviewing, and publishing documentation.
Curate contributions from across the company: edit for clarity and consistency, prune what's stale, and shape how new content fits the whole.
Define and track measures of content quality and discoverability, and use reader feedback and analytics to drive improvements.