Technical Director (North America)

Iluma Alliance

6d • Remote

About The Position

Anitox partners with the world’s leading feed ingredient, poultry, swine, and farmed fish producers, enabling them to make safer food more efficiently by developing clean feed technologies. Today, our class-leading portfolio is growing, following acquisition by the Iluma Alliance back in 2024. We’re focused on innovative chemical and biological solutions to improve livestock performance, control Salmonella, E. coli, Clostridia, and a host of viruses that impact animal welfare, productivity, and human food security, and drive milling efficiency. As experts in clean feed technology in our core markets, we continuously strive to deliver the highest level of technical support to both our internal and external customers. We are currently seeking a Technical Director (North America) to support our global technical team to drive this agenda. To enhance the value proposition by providing excellence in technical expertise and education. To assist the key growth markets to achieve budgeted sales volume, margin & contribution through the delivery of technical services to Anitox customers and mentoring of the sales team in technical matters.

Requirements

• MSc in poultry science/animal science or DVM.
• 5+ years of experience in the poultry/swine industry, along with practical knowledge of the poultry industry, its structure and key influencers.
• Demonstrated success in a technical service role introducing new products and concepts to targeted customers and/or markets in conjunction with sales and marketing.
• Ability to provide exceptional customer service to internal and external customers, and to work in cross-functional teams to achieve customer and product objectives.
• Strong technical/scientific background, capable of writing, executing, analyzing, and presenting protocol results for research or sales support purposes.
• Well-organized and an effective planner in the use of resources, while demonstrating flexibility and responsiveness as market needs dictate.
• Excellent people and communication skills.
• Excellent written, verbal, and presentation skills.

Responsibilities

• Develop/maintain key customer relationships (veterinarian/nutritionists) and lead strategic initiatives with key industry influencers/organizations, key opinion leaders, research institutions, and national and regional industry associations
• Provide technical support to sales in virtual and face-to-face customer meetings
• Deliver technical presentations at targeted industry/key prospect/customer meetings
• Develop technical information (bulletins, papers, etc.) to advance our value proposition within the industry
• Maintain and produce technical pieces for product support
• Identify and develop/lead plans to fill value gaps via new 3rd party research, complimentary products, internal research, and/or technical papers
• Actively participate in industry/professional associations
• Coordinate with Marketing on Campaign/Document messaging
• Fully utilize Salesforce CRM tool to update Technical dashboard and document customer/prospect/key influencer interactions
• Determine and facilitate/deliver necessary training across the sales team
• Writing of technical reports
• Writing of protocols for field trials
• Analysis & organization of data from trials

Benefits

• An attractive compensation package in line with the position’s responsibilities and your experience plus generous benefits.
• Work from Home (when not travelling).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior