Technical Delivery Manager, Officer

State Street•Toronto, ON

3d•CA$67,000 - CA$109,750

About The Position

Charles River Development (CRD) is the FinTech division of State Street. Together with State Street’s Middle and Back-office services, Charles River’s cloud-based Front Office technology forms the foundation of the State Street Alpha® Platform, the first front-to-back solution in the industry. Our vision is to be the world’s leading investment platform, shaping the future of the industry and driving new levels of technology-led innovation, resiliency, efficiency and growth for investors and the people they serve. We are looking for a highly motivated, mid-level experienced, and hands-on Technical Delivery Manager to lead delivery for one of the departments within the State Street Charles River Development (CRD)/ Alpha Platform Engineering organization. This is a strategic role that will report into the Head of Engineering Delivery within the CRD/ Alpha CTO Organization. The ideal candidate is a facilitator able to support establishment of the engineering delivery execution model, support large book of work ($50MM +) that includes planning, execution, and control adherence. The candidate will also support the department leader by providing oversight of the headcount, statements of work, and will collaborate with Finance to ensure the spending aligns with the budget. They support enablement of the strategic vision for implementing programs and change management best practices that are fit-for-purpose of the company, ability to identify talent and process gaps, align execution with the agile values and principles, and prior experience of successfully running programs in a global cross-functional fast-paced environment. The goal is to ensure that all programs deliver the desirable outcome to our organization, capacity is allocated to top priority efforts, and that any barriers to optimal team execution are identified and addressed.

Requirements

5+ years of experience successfully implementing and leading engineering delivery or a large global organization
Prior experience of supporting portfolios >$20MM inclusive of managing resources, book of work governance, strategy definition, and planning
Proven experience of working with multiple stakeholders, negotiating and influencing decision-making in a matrixed organization
Thorough understanding of project/program management techniques and methods
Practical knowledge of Agile and Scaled Agile methodology
Excellent knowledge of MS Office
Working knowledge of program/project management software (MS Project, MS Excel and Jira etc.) is a required
Ability to learn and absorb technical information
Outstanding facilitation and organizational skills
Excellent nuanced communication skills
Excellent problem-solving ability
BSc/BA diploma in management, engineering or a relevant field

Nice To Haves

MSc/MA is a plus

Responsibilities

Support strategic planning, book of work structure definition and governance.
Contribute to the applicable executive business review forums.
Support initiatives and programs in the Engineering Delivery organization, ensure adherence to the SDLC standards and best project management and Agile practices.
Ensure all programs have clear Objectives/Key Results and measurable KPIs to assess progress.
Collaborate with Engineering leadership and Product owners to define program requirements, set priorities, and establish scope to efficiently deliver on shared goals.
Create plans and roadmaps, identify and escalate risk to the portfolio.
Implement appropriate org. change management practices.
Support the organization by implementing best practices for scrum team structure and execution.
Leverage standard Agile metrics to identify areas of risk, under/over utilization, determine training needs, perform assessments.
Delivers Agile education as needed.
Manage a complete view of headcount and expenses; drives efforts to optimize resource planning and capacity vs. demand transparency across global teams.
Measure the progress vs. established targets, identify key areas of risk, drive transparency and accountability, and improvements.
Administer key vendor contracts.