Technical Customer Service Representative - Wise, VA
VetJobs•Wise, VA
•$17 - $19•Onsite
About The Position
Foundever is hiring Technical Customer Service Associates. We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. This role is On-Site and requires living within a 50-mile commuting range of 10431 Pinnacle Dr, Wise, VA 24293.
Requirements
- Ability to multitask in and navigate between screens efficiently while assisting customers
- Comfortable in a fast-paced environment
- Must be 18+ years of age
- High school diploma (or GED equivalent)
- Must pass a criminal background check
Responsibilities
- Handle inbound customer service calls
- Drive customer satisfaction through voice, chat and email communication
- Navigate multiple systems and tools
- Recommend product solutions for unique customer needs
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Vision insurance
- Employee Assistance Program (EAP)
- 401k retirement plan with company match
- Employee discounts
- Referral bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
