Technical Curriculum Developer - Enterprise Software
About The Position
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role The Technical Curriculum Developer, Enterprise Software designs and delivers innovative learning experiences for Veeva customers seeking to build technical expertise on Veeva software products. In this role, you will translate complex product concepts into engaging, digestible, and scalable educational content across multiple delivery formats for a variety of learner personas. The ideal candidate has a strong background in curriculum development for technical SaaS products, instructional design, or software implementations, and can quickly become the subject matter expert on Veeva software products. You will actively contribute to the ongoing innovation of Veeva's training processes while collaborating as part of our inclusive, owner-builder team. This is a great opportunity to shape how customers learn and adopt our Veeva software. This role requires individuals having worked at software companies on customer facing training.
Requirements
- 5+ years of experience designing technical curriculum or enablement programs for software/SaaS users
- Experience working in one or more applicable technology areas: relational databases, business intelligence tools, systems administration, data migration, SaaS systems implementation, software development
- Hands-on experience creating practical exercises, labs, or simulations for technical users
- Expertise using a variety of tools to create and publish interactive courseware (such as Articulate 360, TechSmith Camtasia, WellSaid, and learning management systems)
- Excellent written and verbal communication skills for technical audiences
Responsibilities
- Design, develop, and maintain technical training curriculum for SaaS product users, including developers, system administrators, and other technical learner personas
- Partner with product, engineering, and customer success teams to understand product functionality and translate it into effective learning experiences
- Develop hands-on exercises, labs, and simulations to reinforce learning
- Create scalable learning solutions: eLearning modules, instructor-led sessions, and blended learning experiences
- Evaluate and iterate on training effectiveness using feedback, metrics, and learner assessments
- Ensure technical accuracy and alignment with Veeva's product vision
Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Publishing Industries
Education Level
No Education Listed
