Technical + CS Enablement Manager
About The Position
Drata is looking for a passionate, high-performing Technical + CS Enablement Manager to help take our post-sales and technical teams to the next level. If you thrive in a creative, fast-paced environment and love helping teams grow, this is an opportunity to make a visible impact across Customer Success and technical functions at Drata. This individual will partner closely with Customer Success, Product, Marketing, and Leadership to onboard, develop, and continuously up-level teams across Customer Success Management, Account Management, Implementation, and Solutions Architecture. Reporting to the Director of Sales Enablement, this role is highly cross-functional and ideal for someone who can quickly identify team needs, turn insight into action, and build programs that drive measurable outcomes. If you’re looking to roll up your sleeves, shape how teams learn, and help customers realize more value from Drata’s platform, this role might be for you.
Requirements
- 4+ years of experience in enablement, customer success, sales, technical training, or a related leadership role.
- Experience supporting SaaS teams in product-driven environments.
- A strong ability to communicate, facilitate, and influence effectively at all levels of the organization.
- A builder mindset with the ability to create practical, scalable programs in a fast-moving environment.
- Excellent organization, coaching, and program management skills.
- The ability to connect technical depth with customer-facing impact so teams can drive adoption, retention, and growth.
Nice To Haves
- Experience in security, compliance, risk, or adjacent technical domains.
- Familiarity with enablement or sales methodologies such as FORCE Management, Value Selling, Sandler, MEDDICC, or similar frameworks.
- Working knowledge of tools such as Salesforce, Gong, Highspot, Glean, or similar enablement and productivity platforms.
Responsibilities
- Embed deeply with Customer Success teams to understand strengths, gaps, and performance trends across CSMs, AMs, Implementation, and Solutions Architects, then translate those insights into targeted enablement plans.
- Build and maintain onboarding programs for new hires across post-sales and technical functions, including live training, virtual curriculum, certifications, and reinforcement.
- Design and deliver ongoing enablement focused on renewals, expansion, product knowledge, technical adoption, and customer outcomes.
- Develop technical enablement curriculum that gives technical teams deep product understanding and the confidence to guide customers through implementation, adoption, and long-term success.
- Partner cross-functionally with Product, Marketing, and leadership to enable teams on new product launches, evolving workflows, and strategic initiatives.
- Create high-impact training sessions, playbooks, documentation, and certifications that help teams perform consistently and scale effectively.
- Establish measurable outcomes for onboarding, training, and program effectiveness, and continuously improve enablement based on results.
Benefits
- Stock equity
- Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents
- Comprehensive wellness benefits and healthcare concierge services
- 401(k) plan
- Company-paid life and disability insurance
- Tax-advantaged spending accounts
- Discounted voluntary offerings
- Paid Parental Leave policy (after six months of employment)
- Access to Kindbody fertility and family-building benefits
- Dedicated leave specialists
- Generous annual stipends for professional and personal development
- Access to a wide range of internal learning opportunities
- Flexible vacation policy
- Paid holidays
- Competitive base salary
- Variable compensation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
